Job Information
EAB Associate Account Manager (Entry-Level) in Richmond, Virginia
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Associate Account Manager
The Associate Account Manager role works in partnership with internal teams and partners to execute direct marketing strategies for student recruitment initiatives and directly supports one of three teams within EAB. This is a great opportunity for the passionate, detail-oriented and motivated person who wishes to further their career interests in higher education, marketing or professional services and gain experience in using data-driven insights to develop innovative approaches that help higher education partners achieve their enrollment, financial aid optimization and alumni fundraising goals. This position is for professionals with 0 to 1 year of work experience who are interested in learning the business, our products and services, while assisting our departments with a variety of tasks and projects and desire to be in a partner facing role.
This hire will be based in Richmond, VA.
Primary Responsibilities:
Acquire knowledge of the business and our partners, products and services
Assist account managers and perform tasks to support teams
Help prepare for partner meetings
Attend partner calls and document notes in partner relationship management system
Help draft and send written partner communications
Assist with internal creative review of partner campaigns and campaign deployment
Provide coverage for Account Manager when out of the office
Own and execute administrative tasks daily in support of partner marketing campaigns; coordinate and schedule meetings
Perform partner and account maintenance in internal systems
Other duties as assigned
At EAB, Associate Account Managers work on one of three teams:
Our Enroll360 Team utilizes an ecosystem of best-in-class enrollment solutions to help colleges and universities expand their reach and engage more right-fit students.
Our Adult Learner Recruitment Team combines strategic support with custom lead generation and responsive, choreographed marketing campaigns at scale to help partners meet graduate and adult enrollment goals.
Our Advancement Team delivers to partners a personalized donor experience, increased levels of giving, and expands advancement staff productivity.
Team placement is determined by business need at time of hire.
Basic Qualifications:
Bachelor’s degree
0-1+ years of work experience
Effective communication and teamwork skills
Organization skills with a proven ability to meet conflicting deadlines
Passion to serve partners and learn/grow/develop within Partner Success
Proficient with Microsoft Outlook, Word, Excel and PowerPoint
Ideal Qualifications:
Concentration in Marketing, Advertising, Public Relations, Business Administration, or related field
1-2+ years of work experience
Efficient, resourceful, and curious
Ability to work in a team setting in a fast-paced environment
Personable, approachable, helpful – a team player
Ability to approach situations in an entrepreneurial way and find opportunity for improvement/change
Direct marketing or partner relationships experience
Desire for professional growth and upward mobility within a growing company
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation:
The anticipated starting salary for this role is $46,000 per year.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Gender affirming care coverage
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.