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Description We are offering a contract employment opportunity for an Administrative Assistant role based in Richmond, Virginia. The role functions within the telecom industry and will be situated in an office environment. The Administrative Assistant will be tasked with managing administrative tasks, handling customer service, and ensuring efficient data entry. This role will also involve scheduling appointments and managing both inbound and outbound calls with proficiency in various Microsoft applications.

Responsibilities:

• Process, handle and manage customer service inquiries and complaints.

• Efficiently and accurately perform data entry tasks.

• Manage email correspondence with clients and team members.

• Handle both inbound and outbound calls, ensuring clear and effective communication.

• Proficient use of Microsoft Excel, Outlook, PowerPoint, and Word to manage tasks and projects.

• Schedule appointments, meetings, and calls as required.

• Answer incoming calls, providing information or redirecting as necessary.

• Maintain a high level of organization and attention to detail in all tasks.

• Communicate effectively with other team members and departments.

• Actively contribute to the smooth and efficient running of the office environment. Requirements • Proven experience in an administrative assistant role

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• Ability to handle inbound and outbound calls effectively

• Excellent customer service skills with a knack for building positive relationships

• Ability to schedule appointments and manage multiple calendars

• Strong data entry skills with an eye for detail and accuracy

• Proficient in email correspondence, with excellent written communication skills

• Ability to multitask, prioritize, and manage time effectively

• Dependable and able to work independently or as part of a team

• Strong problem-solving skills and ability to think critically

• High level of discretion and judgment to handle confidential information.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .