Job Information
Midway Building Supply Customer Service in Republic, Washington
Our Purpose
We help build better communities.
We are courteous. Create a positive experience for customers, employees, suppliers and communities.
We are the Guide. Help our customers, employees, and suppliers succeed through trust and partnership.
We are Ambitious. Seek innovative solutions and go the extra mile.
We are Accountable. Act with honesty and integrity.
We are Safe. Protect our customers, suppliers, and employees by cultivating a safety-first environment.
Who We Are
Our family-owned company is helping to build better communities. At our home improvement stores located throughout the Pacific Northwest, we create a positive experience for our customers---pros and homeowners alike---by providing guidance for innovative, smart building solutions.
Role Statement
Provides sales service to include, obtain merchandise, total bill, receive payment, and make change for customers in a knowledgeable, professional manner
Location
This position will be performed onsite at our store. Remote work is not available for this role.
Outcomes for Success
- Determines customer needs and sells appropriate products and related items to satisfy need.
- Assists in providing knowledge to customer about products, including prices and availability.
- Recommends or obtain merchandise for customer and sells appropriate add-ons.
- Total price and tax on merchandise selected by customer, using point of sales devise to determine bill; receives payment, and makes change.
- Prepare minor estimates to be verified by supervising employee
- Maintain quality store presentation.
- Maintain signage and set promotional displays.
- May keep record of sales, prepare inventory of stock, or order merchandise.
- May process merchandise returns or settle complaints within predetermined practices.
May perform other duties as assigned.
Wages
Starting wages will be based on years of experience and education.
Benefits
Benefits eligibility will be determined based on employment status and plan rules are subject to change
- Medical
- Dental
- Vision
- Company paid and voluntary Life + AD&D
- 401k with company match
- Vacation
- Sick leave
- Holiday pay
- Employer provided PPE
Other great employee engagement benefits
Requirements
- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to compute discount, interest, profit, and loss; commission, markup, and selling price; ratio and proportion, and percentage; to calculate surfaces, volume, weights, and measures.
- High School Diploma or GED diploma preferred
1-2 years of experience preferred
Physical Requirements
- This is largely a sedentary role
- Requires the ability to lift files (up to 5 lbs.), open filing cabinets (up to 5 lbs. of force) and seldom bend or stand on a stool as necessary.
- Frequently use hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position)
- Alternating frequent standing and walking, with occasional sitting.