Job Information
Deako Inside Sales Representative in Remote, Washington
About Deako
At Deako Lighting, we are delivering a revolutionary plug-n-play lighting system that empowers homeowners to easily personalize their lighting. Thanks to our easy-to-use design, homeowners are able to change out a light switch in 15 seconds without any tools, calling an electrician, or even turning off a breaker! Putting a motion sensor switch in the laundry room or a smart dimmer in the family room for a movie-time scene has never been easier.
We've built a company based on trust where forming personal relationships is key to our success. You will thrive in this fast-paced environment if you are a self-starter who loves creative problem-solving and have strong communication skills. As a maturing startup, there are a lot of moving parts!
Core Values
SMART: Generate new ideas, quickly understand difficult concepts and have a thirst for learning.
FOCUSED: When we are at work, we are focused, and working on the most important things. No one should have to work more than 40 hours a week regularly. We value work/life balance.
TRANSPARENT: We share the good and the bad. Innovation happens while solving problems, and others can help if we know about problems early.
BEST IDEAS WIN: Great ideas win, regardless of where they come from. Not based on company hierarchy.
CHALLENGE RESPECTFULLY: Listen first with the mindset of learning something you don't know. Ideas don't get better if they aren't challenged, so we challenge respectfully.
TEAM FIRST: We respect the contribution that different perspectives can bring to a problem. We create an environment that benefits from the speed of trust.
What we're looking for
Responsibilities
Engage with potential clients over the phone to understand their needs and preferences.
Utilize persuasive techniques and product knowledge to effectively communicate the value proposition of Deako's products and services.
Guide prospects through the sales process, addressing any concerns or objections they may have.
Maintain accurate records of sales interactions and appointments in CRM systems.
Collaborate closely with the sales team to ensure smooth handoff of leads and appointments.
Continuously strive to meet or exceed sales targets and objectives.
Stay updated on industry trends and product developments to enhance sales effectiveness.
Provide exceptional customer service to prospects, building rapport and fostering long-term relationships.
Projects you'll work on
While not all positions may have specific projects assigned, there could be opportunities for project-based work, especially for roles that involve strategic initiatives, process improvements, or product development. Projects may vary depending on business needs and the specific focus of the Inside Sales team.
Day-to-day expectations
Manage and prioritize incoming sales appointments effectively.
Review appointment details and prepare thoroughly before engaging with prospects.
Make outbound calls to scheduled appointments promptly and professionally.
Engage with prospects in a courteous and persuasive manner, addressing their questions and concerns.
Utilize effective sales techniques to guide prospects through the sales process and close deals.
Document all interactions and outcomes accurately in CRM systems.
Collaborate with the sales team to ensure seamless coordination and handoff of appointments.
Follow up with prospects as needed to nurture relationships and facilitate deal closure.
Stay organized and focused to meet daily and weekly sales targets.
Continuously seek opportunities for self-improvement and skill development in sales techniques and product knowledge.
Must Haves
2-3 years of phone sales experience with a proven track record of meeting or exceeding sales targets
Strong communication skills, both verbal and written
Ability to work independently and as part of a team
Proficiency in basic computer skills and CRM software
Excellent time management and organizational skills
Excellent follow up and follow through skills
Adaptability and willingness to learn
Nice to haves
Experience in the home automation industry
Experience in consumer electronics sales or related fields
Familiarity with various sales methodologies and techniques
Compensation and benefits
Salary: $50,000 base salary plus uncapped commissions
Stock options - we know that every employee plays a role in Deako's success and recognize that in your remuneration
Untracked PTO
Medical/Dental/Vision/Life/401K
A team of collaborative, motivated individuals who appreciate a challenge and are eager to work together to create great experiences both internally and externally.