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The nation's leading administrator of insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. WE ARE THE KIND OF EMPLOYER YOU DESERVE. The Manager, Annuity New Business is responsible for all Annuity New Business of multiple carrier clients. Annuity New Business department is a fast-paced, high-volume, and critical business function. This role is pivotal in overseeing the processing, compliance, and operational excellence of annuity administration on behalf of our clients. If you are an experienced leader and looking to be part of a great team, we encourage you to apply. Job Description * Lead the day-to-day Annuity new business issuance and asset transfers while ensuring all service level agreements (SLA) are met * Collaborate with leadership and business partners to establish and document annuity business processes and procedures * Seek to constantly improve business processes through root cause analysis, process improvement and system automation * Manage the flow of new business applications, ensuring resources are properly aligned to meet expectations and processing standards are achieved * Ensure compliance with new business replacement and exchange processing as well as suitability requirements * Develop and implement training programs for staff to keep them updated on industry trends and best practices. * Work with other departments to monitor against key controls such as AML, OFAC and know-your-customer requirements, including timely follow-up with carriers clients * Efficiently resolve escalated issues arising from operations and requiring coordination with other departments * Create and maintain appropriate management reports to inform on progress toward business targets * Serve as the subject matter expert for annuity new business delivery and development * 3+ years of experience in annuities operations or a similar role within a TPA or financial services organization * 3+ years supervisory experience * Experience with insurance administrative systems * Established track record of setting and meeting production and quality standards in an insurance administration environment * Advanced Excel skills used to analyze complex information and identify reasonable solutions * Proven experience with implementing continuous and process improvements along with the strong understanding of supporting technologies and platforms * Demonstrates a high level of initiative and seeks to implement new solutions to operational challenges * Strong communication skills used to effectively interact with external parties - agents, distributors and vendors * Ability to work with multiple competing priorities Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled