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Job Description Summary

The Delivery Manager is a pivotal part of the services organization, who owns the project’s Delivery Model and is the Technical Leader on the Project. The Delivery Manager cultivates relationships with a portfolio of customers in both pre-sales and project delivery phases and provides objective advice and assistance on the strategy, structure, management and operations of a customer organization, in support of identified business purposes and objectives.

The Delivery Manager provides technical leadership in pre-sales and delivery phases to clients, cross-functional GE teams and key suppliers to identify and define client business outcomes and continues to manage those relationships to ensure outcomes are met within project constraints. You will play a key leadership role in defining, implementing and maintaining the internal Project Engineering team’s best practices and delivery standards across existing and new opportunities.

Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

Job Description

Roles and Responsibilities

• Share responsibility with the Project Manager (PM) through close coordination for scope management, schedule, risk management, and quality management.

• Accountable for the end-to-end software delivery to meet the schedule, cost and quality commitments.

• Project Execution control: Build effective Work Breakdown Structures (WBS) as well as accurately track, update, and report task activity progress. Manage project team and activities to drive project deliverables

• Communicate effectively with Project Manager, Customer, Project team (APAC and global), DevOps on project and technical items such as project status, risks and mitigation, scope, and issues

• Trigger and validate engineering Gate Reviews (Requirements, Design, Factory Testing Readiness, Site Acceptance Readiness) within GE and the customer

• Utilize software delivery performance measurement tools and indicators (e.g.Smartsheets)

• Deploy GE GridOS DERMS solutions to client environments to support project use cases and DER planning scenarios.

• Prepare input data such as network model files, load & generation forecasts, future planning scenarios, and generation cost data.

• Prepare, modify, and configure client and testing input data for solutions by creating scripts and automating data processing systems.

• Convert and validate client CIM distribution network models using developed tools and scripts, validating powerflow results.

• Lead the custom adapter, connector, API, or microservice design and development to fully integrate the GE GridOS DERMS solution into the client environment.

• Fluent in full stack development, backend services, middleware, and presentation layer including UI/UX needs in order to deliver custom integrated solutions to our clients.

• Collaborate with our Service Engineering development lead during the development cycle to ensure all custom deliverables meet defined needs and standards and are on time and budget.

• Respond to all client inquiries, bugs, and product ideas for in-flight projects and file tickets for the Product team.

• Lead the simulation of project scenarios utilising combinations of solutions, configuration, and input data.

• Perform use case and client specific testing runs and lead factory and site acceptance testing.

• Debug software bugs, documenting issues for the testing teams.

• Automate solution processes and complete workflows using existing API documentation.

• Analyse and assess data and results of project activities and tasks.

• Hands-On experience, with certification a plus, in deploying solution to the AWS cloud (GE’s and / or the clients).

• Report on project outcomes and present findings to project partners and stakeholders.

• Utilize GE Product knowledge and expertise to drive excellence in execution through continuous improvement, change management (costs base reduction, lead time reduction, productivity improvement, quality improvement, etc)

• Agile mindset and ability to work with one or more Scrum Teams (Region and Global team) to execute and deliver solutions for our customers

• Good understanding of DevOps concepts, such as automated builds, automated deployments and automated tests, to lead customers and apply those concepts to your daily deliverables

• Validate project scope review in coordination with the Solution Design team identifying, documenting, and estimating any change requests (CR) or project risks with mitigation plans. Work with Project Manager to communicate with customer.

• Assist in the tendering process for project proposals or CRs working with the Customer Engagement team/resource managers to validate scope and estimates as well as reviewing each proposal with the customer.

• Ensure a smooth transfer to maintenance at project end

• Engage in Customer management activities with Project Manager

• Work with Project Manager to report or resolve any process non-conformances in a timely manner

Additional Responsibilities:

• Technical Leadership of the delivery and implementation of large complex solutions

• Analyze, define and prioritize Business and Functional requirements and processes and propose technical solutions to meet the business issues and close inefficiency gaps

• Responsibility for the Business requirements through the entire lifecycle of the project from definition, implementation, test and delivery

• Create and maintain relationships with key decision makers, stakeholders and 3rd Parties

• Participate & lead technical requirements workshops

• Write and present technical proposals and presentations

• Ability to take ownership of issues and get them resolved using self-driven initiative

Required Qualifications

• Bachelor's or Master degree in Information Technology, Computer Science, Physics, Electrical Engineering, or related Engineering Discipline from an accredited university or college

Experience.

• You have strong electricity industry knowledge, with 2+ years relevant work experience.

• You will bring strong analysis skills including requirements elicitation and management skills.

• You understand how to trace a requirement to a design specification and the test plans / cases.

• You are comfortable automating processes and utilizing or building scripting solutions to support product solutions.

• You bring software development experience and a strong understanding of the SDLC and integrating custom solutions into a product, in our case the GE GridOS DERMS product.

• Hands on Python enterprise application development

Knowledge.

• You are highly familiar with emerging energy industry trends and implications on utility clients in the area of DER management, distribution planning, IT, SCADA and asset management with a strong background in analysis ​

Desired Characteristics

Teamwork.

• You are a natural collaborator and demonstrate a “we before me” attitude.

Problem Solving.

• You can quickly understand and analyze various approaches and processes and are able to configure solutions to client needs given existing product functionality. You have the ability to drill down to the details, obtaining the right level of specificity for your team. You can creatively solve complex problems.

Communication.

• Strong written and verbal communication style. Can effectively share complex technical topics with various levels of audience.

Growth Mindset.

• You are deeply curious and love to ask questions. You’re a lifelong learner.

Client Focus.

• You enjoy being in front of clients, listening to their needs. You are deeply focused on ensuring their success. You can create powerful user stories detailing the needs of your clients.

Innovation.

• A genuine interest in new tools and technology. You learn new software quickly without extensive documentation or hand holding.

Nice to have:

• Master’s degree.

• AWS Certification.

• DevOps hands on experience.

• Cybersecurity hands on experience.

• Familiarity with cloud-based solutions and deployment activities (Azure and / or GCP)

• Utility integration experience (E.g. SCADA, ADMS, OT, OMS etc.)

• Experience with power system analysis software (egOpenDSS, CYME, Powerfactory, Synergi etc.)

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position