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Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Learn about the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible.

The Analyst, Client Technologies is responsible for delivering a high standard of IT services to enable the organization in sustainable growth and competitiveness in the global market.

This position is part of the Client Technologies team and will be located in Redruth, United Kingdom. This position is responsible for addressing more complex incidents, identifying and resolving problems from escalating where appropriate.

In this role, you will have the opportunity to:

• Service Desk incident and request management

• User Computing Systems and tool provisioning

• IT systems and facility maintenance

• Collaborate with global diverse IT teams

• Manager On Duty Rotation to support Business Continuity and Critical System uptime

• Focus on complex incident and request management

The essential requirements of the job include:

• Expertise in OS (Client and Server), O365 applications, network and server infrastructure and technologies

• Tier-1 & 2 Service Desk support and PC support experience

• Ability to focus on more complex Incident , Problem & Request Management

• Root Cause Analysis

• Calm and professional manner

• Team-orientated mindset with openness to constructive feedback

• Eagerness to learn new technologies and systems

• Passion for problem solving and customer service

• Basic Project management

It would be a plus if you also possess previous experience in:

• ITIL and/or MCSA certification

• Project Management experience

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.