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Microsoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

The Cloud Manufacturing Operations and Fulfillment (CMOF) team is looking for a passionate Technical Program Manager II to help it keep up with its customer demand by being part of its Readiness Engineering & Sovereign team, which is responsible for ensuring that sellable capacity is available for Microsoft Sovereign customers for their workloads. This includes ensuring that the required infrastructure is deployed on time to meet customer demand while continuously improving our processes.

We are looking for a candidate that has a technical program management background in networking, servers, application development, and/or security as well as demonstrated expertise in communication. You will work with many leaders across the company to improve our processes and help us scale the Sovereign Cloud offerings across all engineering groups. This will be an IC (individual contributor) role and will require a dynamic personality who can work successfully in a diverse environment that is filled with ambiguity.

Responsibilities

• Lead virtual teams to deliver infrastructure predictably based on our customer needs

• Create methods and processes to collect critical data about deployments, progress, and dependencies

• Partner with the Engineering teams to identify automation opportunities that will increase the capability to deliver against critical milestones for deployments

• Partner upstream with the Capacity Planning and our internal Capacity Management teams

• Partner with Planning teams to understand the demand and challenges of deployments to anticipate and solve

• Develop an understanding of hardware types or networks being deployed and work with the supply chain organization to resolve issues

• Partner with process and reporting teams to develop actionable dashboards that will help drive daily and weekly triage of blockers

• Own metrics and analytics that show the performance against goals

• Be proactive in identifying continuous improvement areas

• Identify program and process improvements to help deliver better predictability across all cloud offerings

• Demonstrated written communication and presentation skills

• Provide Engineering teams with business capabilities/use cases/scenarios to articulate clear business requirements, aligned to our vision

• Build & maintain collaborative relationships and trusted partnerships across the Azure landscape

Embody our Culture (https://careers.microsoft.com/v2/global/en/culture) & Values (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 1+ year(s) experience managing cross-functional and/or cross-team projects.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations.  As a condition of employment, the successful candidate will be required to provide proof of citizenship, U.S. permanent residency, or other protected status (e.g., under 8 U.S.C. § 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.

• This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Preferred Qualifications

• 1+ year data analysis skills leveraging T-SQL, Kusto, and/or PowerApps

• Ability to quickly pick up existing concepts and employ new techniques

• Problem-solving skills

• Six Sigma certification

• PMP certification.

Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until July 8, 2024

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .