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Eaton Corporation Associate Analyst LMS Administration in Pune, India

What you’ll do:

This is an Individual Contributor role with 3-5 years of experience. The Associate Analyst – LMS Administrator will manage all SumTotal LMS functionality, troubleshooting, course scheduling, assignments, & reporting.

Job Responsibilities:

LMS Administration:

Be the Subject Matter Expert (SME) on the LMS and collaborating with Learning Consultants/Internal Stakeholders and Businesses to recommend solutions for deployment, integration, and Assignments of learning programs.

Collaborate and work on LMS related issues from end users daily and provide support to LMS related tickets in ServiceNow.

Deploy/Create various types of learning activities (ILT, VILT, Curriculums, Assessments etc.,) as per the client requirements.

Create/Manage Domains, Audiences, Assignments, Notifications, Certifications, and schedule TMU job-runs.

Create, Manage and Maintain security roles and access levels for users and other LMS Admins in the LMS.

Lead change management for the SumTotal or future LMS platform collaborating with external vendors and IT team.

LMS Reports:

Create and run standard/ad-hoc (Exception, Completion custom reports) using Reporting tools like, Jasper Soft, SQL Queries, Advanced Excel reports as per business needs.

Conduct regular Audits to analyze LMS issues, usage, performance and define and execute action plans.

LMS Training:

Provide support and training to other LMS Admins (Site/Domain Admins) by Facilitating and delivering training sessions about the LMS features/functionalities and processes.

Contribute to the development and execution of organizational and practice initiatives.

Qualifications:

Education

  • Bachelor’s Degree in Engineering is a must. MBA in HR is desired.

Skills:

  • 3-5 years of experience with SumTotal/Any other Learning Management System administration, and troubleshooting (SumTotal preferred).

  • Expertise in Reporting tools, Advanced Excel, SharePoint.

  • Good with Analytical, creative thinking and Problem-Solving skills.

  • Good written and oral communication skills with experience in collaborating with people from varying cultures.

  • Individual contributor who can lead calls on his/her own.

  • Good learner who keeps himself/herself abreast with new trends and technologies.

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