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PathStone Corporation Housing Case Manager - PR in Ponce, Puerto Rico

Summary Purpose for the Position

This position is responsible for providing programmatic oversight and case management services ensuring successful transition for natural disaster survivals and their families from homelessness or at risk of homelessness to permanent housing.

Requirements (Education, Experience, Certification, Knowledge, Skill)

Bachelor’s Degree or equivalent combination of education and experience

Minimum two (2) years experience in human services, preferable with homeless or at risk individuals and families, or one (1) year experience with a Masters Degree.

Must be able to satisfactorily complete background checks, such as DMV prior to start.

Must possess a valid PR driver’s license.

Extensive housing/case management experience and the ability to work effectively with low-income families.

Knowledge of available homeless and at risk services in the community

Knowledge of the Puerto Rico Department of Family Affairs (PRDFA) and other non-profits’ systems.

Relevant experience working with persons who are mentally ill, and or homeless.

Interviewing and counseling skills required.

Interacts in a polite, courteous, professional manner. Able to successfully engage with a wide range of clients from diverse backgrounds.

Computer literate

Working knowledge of rental, housing relocation process preferred.

Bi-lingual skills preferred

Position Responsibilities

Complete intake application and assessment for each family/individual and determine program eligibility.

Assist clients in developing/identifying/evaluating and revising a service plan, milestones and short and long-term goals.

Initiate and monitor client individualized Service Plan, including appropriate Financial Assistance payments.

Provide case management services as indicated.

In collaboration with the Program Manager, develop landlord contacts for housing placements; assist in maintaining landlord contact information database.

Establish and maintain a good working relationship with related agencies to ensure maintains a comprehensive referral network for clients.

Participate in case conferences when needed.

Transport clients to appointments as needed.

Monitor and follow up on program participants’ progress towards meeting goals.

Working Conditions/Environment

Requires flexible work hours including evenings and weekends

Transportation Requirement

Position requires automobile, driver’s license and insurance.

Last Updated: 6/18/2024

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