Military Spouse Connection Jobs

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

What is the value of a WM job?

The value of a WM job is more than a paycheck . It’s a way to create opportunities for you and your family.

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth: 100% tuition paid for benefits eligible employees and their family, and established career progression.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Who are we? #WeAreWM

Ready to roll with us? Click Apply to join the Waste Management team today.

Position Specific Info:

Location: Remote Position servicing WM Sites in IN, MI, and/or OH

Shift : Monday - Friday, Time TBD. Some Saturdays.

Preference to Great Lakes Market Area residents in states of IN, MI, and OH

I. Job Summary

The Swing Dispatcher Role is cross trained in all lines of business within the Dispatch Center. The Swing can step into scheduled and non-scheduled absences within the center, based on vacation and center attendance occurrences. The swing should be able to execute in each role at an expert level and carry through on all daily tasks as they fill that specific dispatch role. The priority is to make sure that any gaps for staffing are covered and the sites are not affected. During the times that a swing is not covering a shift they will be a first contact for ongoing training as well as a mentor in supporting new hires through on-board training.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Provides support to Area Dispatch Supervisor in the overall direction of the Centralized Dispatch Center/Function.

Verifies that appropriate checks and balances are in place to ensure all work is covered and shifts are monitored for dispatchers.

Ensures coverage is provided for dispatchers, as necessary to cover breaks, sick-time and vacation.

Manages cross-training and new hire training process.

Actively participates in improving operations and implementing best practices.

Handles escalations while utilizing the documented processes as outlined.

Partners with dispatchers and routers to resolve route coverage for down routes to optimize route efficiency.

Working with the routers, ensures all work is assigned, both same day and next day, to drivers considering load type management, customer expectations, landfill requirements, and several other factors.

Participates in leadership teams skill development through role playing

Able to have conversations with routers and dispatchers about process and procedure

Performs other duties as assigned.

III. Supervisory Responsibilities

This job does not have supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.

A. Education/Experience

• Education: High School Diploma or G.E.D (accredited).

• Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.

B. Certificates, Licenses, Registrations or Other Requirements

• None required.

C. Other Knowledge, Skills or Abilities Required

• Computer skills with ability to handle multiple programs and systems.

• Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices.

• Must have the desire and ability to learn Waste Management proprietary software applications.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

• Required to exert physical effort in handling objects less than __ pounds rarely;

• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

• Normal setting for this job is: office setting.

The expected salary range for this position is $20 - $22. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.”

Equal Opportunity Employer: Minority/Female/Disability/Veteran