Job Information
KLAS Enterprises Associate Researcher in Pleasant Grove, Utah
KLAS is looking for an Associate Researcher who is eager to engage with healthcare professionals to aid in critical data collection that shapes the future of healthcare services.
Our Associate Researchers are responsive, adaptable, and work well within a team to achieve objectives.
As an Associate Researcher you will:
Call and email healthcare providers to invite them to participate in our research
Schedule research calls according to provider availability
Take research calls as needed to best serve healthcare professionals
Provide an excellent customer experience with all whom we communicate to
Follow all documentation and tracking procedures for outreach activities and research
Participate in Outreach and Research Quality Assurance discussions with peers and leadership
Support team members in various outreach and research processes and projects
Attend team and company meetings
All other duties as assigned
Knowledge, Skills, & Abilities:
Proactive performance of assignments and accomplishment oriented
Excellent written & verbal communication
Strong interpersonal skills for external research calls
Strong prioritization and ownership for outreach processes
Always looking for ways to create efficiencies and improve processes
Organized and efficient conducting daily outreach
Possess a high user ability with MS Outlook and Excel
Experienced knowledge with Salesforce (preferred)
Knowledge with Calendly is a plus
Comfortable sharing and receiving candid feedback
Experience:
Customer relations experience
Administrative skills
Remote work experience a plus
Clinical experience is not required but valuable
Knowledge of other KLAS teams is not required but valuable
Education:
Some higher education preferred
Pay starts at $18.00 an hour. KLAS Research has a hybrid work policy to allow team members to work both remotely and in the office. This flexible approach provides team members with a balance between in-person collaboration and remote work autonomy. Hybrid work is defined as two full days expected in-office.
We encourage candidates to read this article prior to applying: https://klasresearch.com/article/hiring-character-first/903
KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.
EOE. Local candidates only.
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