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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The Workforce Delivery Team within Enterprise Cloud is a dynamic group of engineers committed to developing and maintaining efficient and resilient software that serves the evolving needs of our users. In this role you will help drive a data driven culture, work with as-is interim strategies and combine fragmented processes and data from multiple sources to build automated solutions. You will be a part of an engineering team that supports the technology work for the TBM business pillar teams. Your focus will be on getting results quickly, building partnerships across the business, product and engineering groups and building capabilities that improve colleague productivity and enable business teams to execute their strategies more quickly.

Here’s just some of what you’ll be doing in the role:

• Leading all aspects of the design, implementation, and maintenance of software in an agile environment.

• Partnering with product teams in building and delivering high value products, iterating on ideas, and continuing to innovate and incubate.

• Leading robotic process automation efforts to create efficient and scalable solutions.

• Providing technical guidance to other software engineers at all levels.

• Staying current with new technology determining viability and applicability to American Express’ business and technical environments.

Education & Experience:

• 5 years of agile development experience with multiple full cycle implementations from requirement to production.

• 5 years of experience with programming languages such as Python, Java, C#

• Keeps up-to-date on current research and technology in the industry.

• Debugs software components, identifies fixes, and verifies remediation of defects.

• Experience with: machine learning, recommendation systems, natural language processing, computer vision, pattern recognition, OCR, bots, and artificial intelligence

• Experience in building highly scalable distributed systems

• Excellent written communication skills and ability to document technical content

• Excellent curiosity and collaboration skills to discuss and refine requirements.

• Performs hands-on architecture, design, and development of systems.

• Typically spends 70% of time building, designing and testing, and remainder of time collaborating with stakeholders through ongoing product/platform releases.

• Identifies novel approaches for completing work assignments more effectively or efficiently and works within the "established" system to push for "a better way."

• Seeks continuous improvement by considering solutions that make novel use of existing ideas, approaches, technologies or products.

• Identifies new ways to do things differently that will continuously improve the product.

• Assesses information from different angles and various sources to discover the root cause of the issue.

• One or more cloud certifications and experience a plus

High Performance Behaviors:

• Finds opportunities to embrace innovative technologies to enable business capabilities

• Keeps up to date on current research and technology in the industry

• Empowers teams to automate deployments into production environments

• Empowers teams to dedicatedly scale applications based on demand projections

• Takes accountability for the success of the team achieving their goals

• Drives the team’s strategy and prioritizes initiatives

• Mentor and guide all team members to success within the team

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Technology

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 24020008