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Arizona Autism United DDD Compliance Supervisor in Phoenix, Arizona

This is a great opportunity to join an Arizona Top Workplace winner, non-profit organization, that truly cares about people, and offers great professional development and internal job growth!  Do you want to know you're making a difference in people's lives? It's an exciting time to join our team as we add more community-based programs, open new clinics, and continue expanding to other areas of the state! To learn more about why great people choose to work at AZA United, please visit: https://www.azaunited.org/whyaza.

This might be a great opportunity for you if:

  • .... you're a critical thinker and possess strong problem-solving skills

  • ... you thrive when multitasking and working independently

  • ... you enjoy training, supporting and collaborating with others to meet a common goal

  • .... you possess excellent verbal and written communication skills

  • .... you're process and goal-oriented

The primary role of the DDD Compliance Supervisor (DDD CS) is to supervise and monitor the implementation and maintenance of the organization’s Division of Developmental Disabilities (DDD) compliance functions. The DDD CS will supervise and collaborate with their team members to ensure that all funding source compliance, best practice guidelines and customer service metrics are met. The core functions of the job include supervising staff, understanding DDD funding source compliance requirements; designing, documenting, and enforcing policies and procedures; and ensuring compliance and best practices are met within their department. 

The role is full-time, hybrid, and starting pay range for this role is $28-$36/hour DOE.    

ESSENTIAL DUTIES & RESPONSIBILITIES:

Develop, monitor and support and assigned staff

  • Supervise, monitor and mentor the members of the DDD Compliance Unit 

  • Provide initial and ongoing training for assigned employees 

  • Oversee the work of all assigned employees to ensure performance standards are met 

  • Ensure that all procedures are kept current and documented in a way that can be easily understood and implemented by others 

  • Frequently observe the work of assigned staff and meet with them regularly to provide performance feedback and monitor progress towards goals 

  • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions should the need arise 

  • Provide backup support for all assigned staff 

     

Process Improvement

  • Conduct and review process and compliance audits as it pertains to DDD Services  

  • Regularly audit the work of assigned staff to ensure accurate and timely work 

  • Identify ways to streamline processes to ensure seamless audits 

  • Identify areas for improvement and make suggestions for how to make those improvements 

  • Revise current processes and policies, and draft new ones as needed 

Communication 

  • Communicate with both internal and external stakeholders to provide high quality customer service and resolve challenges efficiently and effectively 

  • Collaborate with all levels of employees and management 

  • Work with Administrative, Operations, and Clinical teams to develop, implement and improve systems related to building and maintaining effective DDD Services 

Experience & Qualifications:

  • G.E.D. or HS Diploma required; Associate’s degree or equivalent professional experience preferred 

  • At least 2 years of experience working within the Division of Developmental Disabilities system of care. 

  • At least 3 years of successful Supervisory experience 

  • At least 2 years of related experience in a complex administrative support role 

  • Strong familiarity with Microsoft products (Word, Excel, Outlook, Teams) and experience working in multiple online systems

  • Reliable transportation; able to travel regularly to AZA office and clinic locations throughout Maricopa County 

  • Must be able to obtain an AZ Fingerprint Clearance Card, pass a Tuberculosis test, provide proof of car insurance/registration and meet other hiring requirements

Perks Include: 

We provide a collaborative work environment focused on transparent communication, teamwork and professional growth! In addition to a job that offers some flexibility and work/life balance, you will receive these benefits: 

  • A competitive salary with guaranteed pay increases every 6 months

  • An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance

  • A 401K plan with up to 4% match after one year of service

  • Generous paid sick time and PTO, and 12 Paid Holidays

  • Student Loan Forgiveness: As a non-profit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

  • Paid Maternity/Paternity Leave

Join our fantastic team and help us keep the motor running behind the scenes, so we can help as many kids with autism as possible!  For more information about AZA United please visit our website at www.AZAunited.org or view our profile on Glassdoor (https://www.glassdoor.com/Overview/Working-at-Arizona-Autism-United-EI_IE1108490.11,32.htm) .  We look forward to meeting you soon!

Autism knows no race, religion, gender, or identity.  We need and value diversity and inclusion in our workforce in order to fully support our families.  AZA welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique.

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