Job Information
Federal Reserve System Cash Operations Coordinator Phoenix in Phoenix, Arizona
Company
Federal Reserve Bank of San Francisco
We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a diverse team united in its purpose to promote an economy that works for everyone.
The Phoenix office currently has an excellent opportunity for an Operations Coordinator. The successful candidate will be responsible for providing leadership and support in various matters related to risk management and compliance, training, and business process improvements. This is a developmental opportunity for anyone seeking a position of greater responsibility with the Cash operation.
Banking experience is not required. Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments are also desired.
Location: Federal Reserve Bank – Phoenix, Az.
1550 North 47th Avenue,
Phoenix, AZ 85043
Work Hours (40 Hours/Week): Monday- Friday the schedule for this position will be from 4:30am to 1:30pm.
The following essential functions are not all-inclusive and may be supplemented as necessary.
Job Responsibilities:
Assign and direct distribution and processing activities by optimizing staff resources, inventory levels, and machine utilization strategies in order to meet customer deadlines while achieving internal performance metrics (quality, cost, efficiency and effectiveness).
Regularly assume a lead role in researching, clarifying, and resolving operational challenges of varying degrees of complexity across multiple work processes that include but is not limited to machine issues, inventory management, customer transactions, and accounting and settlement activity.
Contribute to the achievement of a strong quality program and audit readiness activities by collecting and reviewing documentation for accuracy and completeness. Additionally monitor adherence to risk management requirements through the completion of risk assessments.
Monitor and optimize equipment performance through evaluating machine utilization statistics, identifying reoccurring machine issues, and coordinating preventative maintenance and repair activities.
Conduct staff training on system equipment, hardware and software upgrades, compliance requirements, and existing/new standard department procedures.
Seeks opportunities for improvements on production, risk management performance, and employee-focused initiatives that drive engagement and growth. Provide recommendations to management.
Work with customers and vendors within the cash supply chain to ensure adherence to service levels and contractual obligations.
Coordinates with other management staff in establishing a daily coverage schedule.
Manage historical reports and records according to retention guidelines.
Maximize inventory management efficiencies through active monitoring of backlog and inventory targets.
Collect, prepare, and validate operational statistics prior to finalization and transmission.
Prepare analytical statistics outlining operational performance for management decision making.
Requirements:
4 years of related experience working in a fast-paced, highly productive high-speed processing environment and consistently exceeding expectations in this area.
AA Degree or equivalent experience, Bachelor’s degree preferred
Solid working knowledge of the CCPS, TCOM, and department policies and procedures, applicable custody, control, security, security, compliance procedures and requirements.
Strong attention to detail, teamwork, and customer service orientation.
Strong time management and organizational skills to effectively manage multiple priorities at one time.
Experience working cross-functionally to meet internal and external client needs.
Experience working independently to complete tasks.
Ability to use critical thinking to assess situations and recommend actions and decisions in a timely manner. Clearly communicate recommendations to management.
Exhibits strong written and oral communication and diplomacy skills when working with staff, management, and customers.
Possess the technical aptitude to learn and effectively operate systems, computer-based applications, equipment, and tools utilized in the daily operating environment (including BPS 3000, Control Center, BCAPS, EMS and FedCash Central)
Possess analytical skills to evaluate data points to uncover operational anomalies requiring management action.
Experience with Microsoft Office products – Word, Excel, Access, and PowerPoint.
Salary Range : Min: $54,500 - Mid: $70,800 - Max: $87,100 (Location: Phoenix, AZ.)
Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with market data.
At the Federal Reserve Bank of San Francisco, we offer a wonderful benefits package including Medical, Dental, Vision, Pretax Flexible Spending Account, Paid Family Leave Care, Backup Childcare Program, Pretax Day Care Flexible Spending Account, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and an unheard-of Retirement / Pension.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At the Federal Reserve Bank of San Francisco, we believe in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.
The SF Fed is an Equal Opportunity Employer.
#LI-Onsite
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
No
Job Category
Operations
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)
OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.
OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.
Why Our People Choose Us:
Our reputation precedes us
There will always be room for personal growth
Our people are first
You’ll find the right balance
Your responsibilities will be meaningful
We hope that you will be our future colleague.