Job Information
City of Philadelphia Department of Revenue Utility Public Affairs Manager in PHILADELPHIA, Pennsylvania
Apply to this opportunity here: www.phila.gov/jobs
All applications will be accepted from 5/27/2024 to 6/7/2024.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
- *Impact *- The work you do here matters to millions.
- Growth - Philadelphia is growing, why not grow with it?
- Diversity & Inclusion - Find a career in a place where everyone belongs.
- Benefits - We care about your well-being.
General Job Description: This is managerial level work directing a major segment of the public affairs program for the City's water utility. Employees in this class directs the planning, development and implementation of programs in the area of specialization designed to inform and serve water and wastewater customers and the general public and to increase the Water Department's credibility and accessibility to customers, the media, legislators, and civic organizations. The employee in the Customer Engagement specialty directs, through subordinate supervisors, the implementation of customer service, public affairs, and community and educational programs to promote a favorable department image. The employee assigned to the Creative Design specialty manages, through subordinate supervisors, strategic branding, marketing and communications for the Water Department and is responsible for leading the marketing and creative work from concept to implementation.
The Requirements are as follows:
1.EDUCATION: Completion of a bachelor's degree program at an accredited college or university.
AND
2.GENERAL EXPERIENCE: Three years of administrative experience in customer and public affairs work.
AND
3. SPECIFIC EXPERIENCE: Two years of supervisory level administrative experience in customer and public affairs, which has included responsibility for promoting a municipal Water Department and improving its customer relations through the management of education, conservation, or public relations programs.
Send certifications/ licenses or transcripts for review to: Ivana Chambers Bennett
Email: Ivana.Chambers-Bennett@phila.gov
The City of Philadelphia is a qualified employer for Public Service Loan Forgiveness. Learn more at
https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service