Job Information
ARS Sewer Sales Coordinator - Overland Park, KS - 2024-46765-4379 in Overland Park, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12971823 Company Name
Hamilton Plumbing, Heating, A/C, Rooter
Overview
Hamilton is seeking a Sewer Sales Coordinator to join our Team.
This friendly professional will coordinate with management on the day-to-day operations and scheduling within the Plumbing/Drain Service Department.
What ARS can offer YOU:
FAMILY FRIENDLY ENVIRONMENT!
Opportunity for professional GROWTH - We promote from within!
Medical, Dental and Vision Insurance options
Company-paid virtual Dr visit service through CIGNA / HealthiestYou
Retirement - 401(K) with company match
Life insurance, short term, and long-term disability and MORE
Flexible Spending Account / Health Saving Accounts
13 days of Paid Time Off & 8 paid Holidays per year
Responsibilities
- Schedule and coordinate installations with sales staff, install Supervisor and customers.
- Reschedule cancelled installation appointments.
- Answers client and customer questions.
- Pull and track necessary permits for installations.
- Verify method of payment and final collection for each install.
- Create install tickets using our appointment management system and review for accuracy and completeness when install is finished.
- Communicates with installers to answer inquiries and provide information.
- Notifies customers of estimated times of arrival.
- Reviews time tickets, maintains technician time for payment and reports to management when travel time and unapplied labor go over targeted budget.
- Performs record management by creating folders, filing, and updating information as needed.
- Telephones customers to ensure satisfaction of the quality of services provided. Enters all customer remarks and concerns into the computer.
- May assist in collecting on unpaid accounts.
- Observes all safety and Company rules and regulations in the performance of duties.
- Follows the guidelines for the Senior Care, Ethics, and Quality Assurance Process.
- Assist Dispatch as needed
- Other duties as assigned.
Qualifications
- Must have prior office administration work experience (Home service industry preferred).
- An understanding of plumbing is a plus!
- Must be computer literate; experience with Microsoft Excel is required.
- Must have good communication skills and be able to represent our company with city officials..
If you are self-motivated with a great work ethic and the ability to provide excellent customer service we want you on our team!
Apply online https://careers-ars.icims.com/jobs/seach or call Sarah (713) 438-5753 to schedule your interview.
ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.