Military Spouse Connection Jobs

ホリデイ・インエクスプレスでは、宿泊予約スタッフを募集しています。お客様の特別な体験をサポートし、快適な滞在を実現するためのお手伝いをお願いします。

業務内容:

• ゲストへの心温まる歓迎とスムーズな案内対応（主にメール、電話、フロントデスクをサポート頂く場合がございます。）

• 予約の受付と支払い処理の管理

• ゲストの要望への迅速な対応と正確な情報提供

• 問題解決と最後までお客様へのサポートを提供すること

• セールスの予約情報の管理

応募条件:

• コミュニケーション能力と問題解決能力の高さ

• 日本語がネイティブまたは堪能であること

• 英語が堪能な方（追加言語スキルは歓迎）

• 基本的なコンピュータスキルを有すること

• OPERAの予約システムのご経験（必須ではございません）

福利厚生:

• 競争力のある給与

• グループホテルの割引

• 豊富な福利厚生プログラム（ReloClub）

• 業界最高水準のトレーニングの提供

私たちからの約束: 私たちは、誰もが歓迎されて、個々のアイデンティティが尊重され、自分らしく働ける環境を提供します。異なる背景や経験を持つ人々を歓迎します。

一緒に働く喜び: 私たちのグローバルなファミリーの一員となり、力を合わせて ホリデイ・インエクスプレスらしいホスピタリティーを一緒に提供しましょう。あなたのご応募をお待ちしております！

Holiday Inn Express is currently seeking reservations staff. Your role would involve supporting our guests' special experiences and ensuring their comfortable stay.

Responsibilities include:

Warmly welcoming guests and providing smooth check-in assistance (primarily through email, phone, and front desk support)

‐　Managing reservation intake and payment processing

‐　Promptly addressing guest requests and providing accurate information

‐　Offering continuous support and problem-solving assistance throughout guests' stays

‐　Managing sales reservation information

Qualifications:

‐　Strong communication and problem-solving skills

‐　Native or fluent Japanese speaker

‐　Proficiency in English (additional language skills are welcome)

‐　Basic computer skills required

‐　Experience with the OPERA reservation system preferred but not required

Employee Benefits:

‐　Competitive salary

‐　Discounts at group hotels

‐　Comprehensive benefits program (ReloClub)

‐　Industry-leading training provided

Our Promise:　We strive to create an environment where everyone is welcomed and their individual identities are respected, allowing them to work authentically. We embrace individuals with diverse backgrounds and experiences.

Joining Us:　Become a part of our global family and collaborate to deliver the distinctive hospitality of Holiday Inn Express. We look forward to receiving your application!

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

At Holiday Inn Express, we’re all about travel that’s simple AND smart.

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.