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All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: FT

Shift : Days

The role you’ll contribute:

The Care Management Supervisor is under the general leadership of the Care Management Manager or Facility Director and assists in monitoring and performing the daily operations and supervision of team members in the Care Management department.

The Care Management Supervisor is responsible for the daily front line operations as assigned by the Care Management Manager or Facility Director. The Care Management Supervisor will serve as the primary point of contact for Care Managers, Social Workers and patients, to provide mitigation for any barriers/concerns that may arise on the inpatient units. The Care Management Supervisor will be responsible for supporting positive and safe patient outcomes, employee evaluations, and customer experience.

The value you’ll bring to the team:

• Supervises daily operations of discharge planning and social services in the inpatient and emergency department setting as directed by Care Management Manager or Facility Director, including:

• Direct supervision of Care Management staff

• Primary point of contact for inpatient unit Care Management related barriers/concerns

• Manages own assignment and patient/department outcomes of those under direct supervision

• Assists Care Management Manager/Facility Director to implement the Corporate Care Management strategies

• Ensures active staff participation in daily Multidisciplinary Rounds

• Serves as a point of contact for all identified stakeholders

• Serves as a content resource regarding medical necessity criteria, patient status and discharge criteria

• Assures staff documentation is completed per guidelines as evidenced by appropriate monitoring techniques and coaches staff as needed

• Facilitates care conferences for complex transitions and/or placements, as needed

• Participates in hospital/medical staff meetings to review patients meeting criteria related to high dollar/ extended length of stay and/or difficult placement seeks assistance from Care Management Manager/Facility Director, as needed

• Reports pertinent quality/risk issues to appropriate individuals, departments and/or committees in a timely manner

• Discusses patient, staff, physician, and other department complaints with Care Management Manager/Facility Director and follows up with a written report submitted within 24 hours, as needed

Qualifications

The expertise and experiences you'll need to succeed:

REQUIRED

• Registered Nurse: Associate degree Nursing OR Social Worker: BSW

• Two (2) years of experience in direct Care Management

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

• State specific RN license if a nurse

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Case Management

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 24021774

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.