Job Information
Dunkin' Assistant Restaurant Manager in Orlando, Florida
Assistant Restaurant Manager - Dunkin'
At Dunkin, we're more than just a coffee shop – we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join Dunkin, you become part of a family that supports your career development, fosters a culture of inclusivity, and fuels your passion for making each day better with a smile and a cup of our world-famous coffee.
Are you a highly skilled and motivated individual with a passion for the food and beverage industry? Do you thrive in a fast-paced, dynamic environment? If so, we have an immediate opportunity for you to join our team as an Assistant Restaurant Manager at Dunkin'!
Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. With over 13,100 restaurants in 41 countries worldwide, we are a market leader in the industry. As an Assistant Restaurant Manager, you will have the chance to work with a talented team and contribute to our mission of delivering great and friendly guest experiences.
Responsibilities:
Assist in recruiting, hiring, and onboarding employees
Communicate job expectations to the team
Hold team members accountable for their behavior and performance
Support the development of team members
Create and maintain a guest first culture in the restaurant
Ensure all shifts are appropriately staffed to achieve guest service goals
Maintain a safe and healthy environment by enforcing safety and sanitation guidelines
Ensure Brand standards, recipes, and systems are executed
Help prepare and implement action plans to drive system improvements
Control costs to maximize profitability
Execute in-restaurant marketing promotions and new product roll-outs
Drive sales goals and track results
Skills and Qualifications:
Fluent in English
Restaurant, retail, or supervisory experience
Basic computer skills
At least 18 years of age
High School diploma or equivalent
Proficient in math and financial management
Competencies:
Great Focus:
Understands and exceeds guest expectations
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction
Resolves guest concerns promptly
Passion for:
Sets and maintains high standards
Consistently meets or exceeds goals
Contributes to the overall team performance
Sets and prioritizes important activities
Seeks ideas and best practices from others
Problem Solving and Decision Making:
Identifies and resolves issues and problems
Uses information to make decisions and solve problems
Identifies root cause and implements solutions
Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence:
Develops and maintains relationships with team members
Operates with integrity and respect
Encourages collaboration and teamwork
Leads others and takes effective action
Building Effective Teams:
Identifies and communicates team goals
Monitors progress and holds others accountable
Creates strong morale and engagement within the team
Recognizes and rewards employee's strengths and accomplishments
Listens to others and seeks mutual understanding
Conflict Management:
Seeks to understand conflict through active listening
Recognizes conflicts as an opportunity to learn and improve
Resolves situations using facts and policies
Escalates issues as appropriate
Developing Direct Reports and Others:
Collaborates with employees to create development plans
Discusses progress towards goals and provides feedback
Provides challenging assignments and supports resources for development
Business and Financial Acumen:
Understands guest and competition
Approaches situations with an innovative mind
Has a working knowledge of profit and loss
Manages key performance measures
Location: Turkey Lake foods LLC. 8015 Turkey Lake Rd ste 100, Orlando, FL 32819, USA
Join our team today and be a part of the Dunkin' family! Enjoy flexible schedules, paid time off, health insurance, dental insurance, vision insurance, employee discounts, and paid training. Apply now to start your delicious and fun-filled journey with us! Assistant Restaurant Manager
Company Introduction
DB Florida Management LLC owns and operates a network of Dunkin Restaurants in Orlando and Ocala Florida. We are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!