Job Information
Alight Workers Compensation Case Manager - Hybrid in Ontario, Ontario
Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
The Role
Job Description - Worker’s Compensation Case Manager
Reporting to the Team Manager, you are responsible for managing WSIB claims and facilitating return to work while working on-site for a client with locations in Cambridge and Woodstock. As part of a multi-disciplinary team, your responsibilities will be to maintain contact with WSIB to ensure timely and appropriate decisions are made with respect to entitlement-related matters.
Your responsibilities include:
Managing workplace injury claims, minimizing time-loss and claim costs through early intervention and proactive co-ordination of services
Ensuring regular and open lines of communication with all Stakeholders (workers, clients, partner vendors, and the provincial Boards)
Liaising with the provincial Workers’ Compensation Boards
Reviewing claim files and proactively managing return to work efforts
Interpreting provincial workers’ compensation legislation, policies, and procedures and ensuring decisions are made in accordance with such
Identifying appeal issues and drafting letters of objection
Coordinating case management activities including monitoring return to work and rehabilitation strategies
Qualifications:
Work experience in a workers’ compensation claims management either in an in-house capacity at a private company or in a third-party consulting capacity with corresponding knowledge of workers’ compensation statutes, policies and procedures, and workplace health and safety would be an asset
Strong level of oral and written communication skills, and ability to work within a demanding and fast paced environment
Familiarity with Microsoft Word, Excel, and Outlook
Additional Assets:
Post-Secondary Education, preferably in a related field, or a human resource and/or health and safety and/or insurance certificate-designation are assets. In the absence of these qualifications, significant consideration will be given to applicants with claims management experience.
Paralegal license would be an asset, but is not a requirement
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Description de l’emploi
Relevant du gestionnaire d’indemnisation des accidents du travail, le gestionnaire des cas d’indemnisation des accidents du travail est responsable, au nom de l’employeur, de fournir une assistance aux employés qui sont en arrêt de travail ou qui risquent de l’être en raison d’un accident du travail. Le rôle consiste à évaluer les obstacles à un retour au travail réussi et rapide et à mobiliser les parties prenantes pour mettre en œuvre des stratégies visant à éliminer les obstacles identifiés et à soutenir le retour au travail ou un autre plan d’action approprié.
Principales responsabilités
Rencontrer les clients pour passer en revue les problèmes internes d’accidents du travail.
Gérer les demandes d’indemnisation pour accident du travail, minimiser les pertes de temps et les coûts des demandes d’indemnisation grâce à une intervention précoce et à une coordination proactive des services.
Assurer des voies de communication régulières et ouvertes avec les clients, les travailleurs accidentés et les commissions provinciales des accidents du travail.
Assurer la liaison avec les commissions provinciales des accidents du travail.
Examiner les dossiers de réclamation.
Interpréter les lois, les politiques et les procédures provinciales en matière d’indemnisation des accidents du travail.
Soumettre des rapports de blessure, déterminer les problèmes en matière d’appel, rédiger des avis d’opposition.
Coordonner les activités de gestion de cas, y compris l’élaboration, la mise en œuvre et le suivi des stratégies de retour au travail et de réhabilitation.
Faciliter les interventions de tiers (les évaluations des capacités fonctionnelles, les évaluations médicales indépendantes).
Expérience requise :
De deux à trois ans d’expérience de travail en gestion de demandes d’indemnisation des accidents du travail soit à la CSPAAT (ou une commission provinciale des accidents du travail similaire) ou à titre interne dans une entreprise privée avec une connaissance correspondante des lois, des politiques et des procédures liées à l’indemnisation des accidents du travail et à la santé et la sécurité au travail est un atout.
Bonne connaissance de Microsoft Word, Excel et Outlook.
Expérience préférée :
Une formation, de préférence dans un domaine connexe, ou un certificat et titre professionnel en ressources humaines, en santé et sécurité ou en assurance sont des atouts. En l’absence de ces compétences, une attention particulière sera accordée aux candidats ayant une expérience en gestion des réclamations.
Un permis de parajuriste est un atout.
En postulant pour un poste chez Alight, vous comprenez que, si une offre vous est faite, elle dépendra de votre soumission et de votre réussite à une vérification des antécédents conforme aux politiques d'emploi d'Alight. Les vérifications des antécédents peuvent inclure tout ou une partie des éléments suivants en fonction de la nature du poste : validation du SSN/SIN, vérification des études, vérification de l'historique d’emploi, vérification des antécédents judiciaires, recherche par rapport aux sanctions mondiales et aux listes de surveillance gouvernementales, vérification du crédit et/ou test de dépistage de drogues. Vous serez informé au cours du processus d'embauche des vérifications requises par le poste.
Notre engagement envers la Diversité et l'Inclusion
Alight croit que la diversité doit être visible, valorisée et soutenue dans toute l'organisation. Nous nous engageons à favoriser une culture d'appartenance inclusive qui engage tous les collègues et développe la diversité de nos talents pour représenter fièrement les clients et les communautés que nous servons.
En tant qu'employeur d'action positive, nous adhérons aux principes d'égalité des chances d'emploi sur le lieu de travail tels que définis dans notre déclaration de politique de diversité.
Déclaration de politique de diversité
Alight ne discrimine personne sur la base du sexe, du genre, de la race, de la couleur, de la religion, des croyances, de l'origine nationale, de l'ascendance, de l'âge, du handicap physique ou mental, de l'état de santé, de la grossesse, du statut conjugal ou domestique, de la citoyenneté, du statut militaire ou de vétéran, de l'orientation sexuelle, de l'identité ou l'expression de genre, des informations génétiques ou toute autre caractéristique ou conduite légalement protégée couverte par la législation fédérale, étatique ou locale. En outre, nous prenons des mesures positives pour embaucher et faire progresser dans l'emploi des minorités qualifiées, des femmes, des personnes handicapées, des anciens combattants handicapés et d'autres anciens combattants couverts.
Alight fournit des accommodements raisonnables concernant les limitations connues liées à un handicap et aux croyances, pratiques et observances religieuses sincères d'employés autrement qualifiés et de candidats à un emploi, à moins que cela n'entraîne une contrainte excessive. Les candidats à un emploi peuvent demander un accommodement/modification raisonnable en contactant leur recruteur.
Autorisation de travailler dans le pays employeur
Les candidats à un emploi dans le pays dans lequel ils postulent (pays employeur) doivent avoir une autorisation de travail qui ne nécessite pas actuellement ou à l'avenir le parrainage d'un visa pour l'autorisation d'emploi dans le pays employeur et avec Alight.
Notez que cette description de poste ne limite pas le droit de la direction d'attribuer ou de réaffecter les tâches et responsabilités de ce poste à d'autres entités ; y compris, mais sans s'y limiter, les filiales, partenaires ou acheteurs d'unités commerciales Alight.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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About Alight Solutions
Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com .
Our values are the essence of who we are:
Champion people. We are empathetic and have created a place where everyone belongs. And we win together.
Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.
Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.
Our Colleague Experience
At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.
We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.
Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.
Help us reimagine how people and organizations thrive!
Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.
@AlightSolutions