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Sunrun Staff Technical Product Management (ERP) in Olympia, Washington

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Company Overview

We are a leading residential solar and renewable energy project finance, installation and lifestyle company committed to making sustainable energy accessible to homeowners nationwide. Our innovative approach combines cutting-edge technology with exceptional customer service to deliver customized solar and renewable energy solutions. As we continue to expand, we are seeking a talented and self-driven Technical Product Manager to join our team and drive excellence in our Oracle Cloud ERP systems, which include EPM, ERP - Finance, SCM, and WMS, as well as legacy Oracle on-prem EBS applications.

Position Overview

As the Oracle ERP Technical Product Manager (TPM), you will be responsible for helping Sunrun’s ERP team and the broader technology team on Project and Product prioritization, roadmap, strategy and lifecycle. Sunrun’s ERP systems landscape consists of:

1) Two legacy Oracle EBS environments (aka Current Gen ERP), which are currently supporting the company’s Finance and Supply Chain business operations

2) A new Oracle Cloud Platform (aka Next Gen ERP) which is in the process of a multi-phase implementation and aims to consolidate the 2 legacy environments into a consolidated modern SaaS landscape.

The Oracle Cloud landscape consists of Cloud ERP (Finance, Supply Chain, Subscription Management and Risk Management), EPM (Enterprise Performance Management) and WMS (Warehouse Management System). OCI (Oracle Cloud Infrastructure/PaaS) tools and utilities are used to build integrations and custom extensions - OIC (Oracle Integration Cloud) for Integrations, VBCc (Oracle Visual Builder) and ATPDB (Autonomous Database) for application development.

The broader technology and systems landscape which forms an integrated ecosystem with ERP at Sunrun consists of Salesforce, eCommerce and several specialized custom developed applications (Customer Care, Pricing, Design Tool etc.). The job will involve close collaboration with the Technical Product Managers and engineering leads of all these teams to do backlog prioritization based on company, individual business unit and ERP stakeholder priorities. This multi-level prioritization will require close interactions with business leads and stakeholders of different business units to rationalize, synthesize and collate their requirements which are a mix of operational efficiency enhancements, new business/growth initiatives and keeping the lights on tasks.

After helping establish the priority work items from the backlog the TPM will help develop user stories and business requirements detailing in collaboration with ERP Business Analysts and other TPMs. During the execution phase of the projects the TPM will play a crucial role in coordination over cross-functional teams, communication about project progress, bottlenecks and resource, decision etc. needs to stakeholders across business and technology teams as well as executive leadership.

If applicable, on specific larger projects, the ERP TPM will also provide overall project management oversight over external professional services partners, keeping a keen eye on their deliverables and alerting ERP leadership and management about any red flags in a timely manner.

Key Responsibilities

  • Prioritization and Backlog Management: Manage an active backlog of business requests that need ERP systems support. Work with business leads and other technology team TPMs to establish prioritization amongst the backlog depending on company, business units and technology needs. Also work with ERP Business analysts and dev leads on T-shirt sizing of backlog items.

  • Requirements Gathering and Definition: Collaborate with business stakeholders to gather and document functional and technical requirements for ERP system enhancements and customizations. Develop user stories and detailed business requirements.

  • Facilitating Communication, Collaboration and Issue Resolution: ERP TPM will facilitate effective cross team collaboration and communication amongst ERP team members and other technology and business teams during Solution Design, Build and Quality Assurance phases of the projects. They will keep a keen eye on the quality and effectiveness of the solution being developed and provide timely inputs to the project team. They will help resolve issues and remove bottlenecks for quality and timely delivery of projects.

  • Project Management and Oversight: ERP TPM will provide a high level oversight for all the ERP projects, major enhancements and operational support activities. Based on the needs of specific projects they may get entrusted with hands-on Project Management and Admin activities too.

  • Stakeholder Communication: Manage stakeholder expectations with respect to ERP team’s deliverables and do timely status, progress and risk communication updates for strategic and high priority initiatives.

  • Change Management, Training & Support: Plan and organize change management and training for ERP initiatives collaborating with partners in business, technology , training and communication teams.

  • Continuous Improvement: Work with ERP leadership in driving continuous process improvement initiatives to optimize ERP system performance, usability, scalability, and compliance based on evolving business needs and industry best practices.

Qualifications

  • A bachelor's degree in Computer Science, Information Systems, Business Analysis or similar with relevant work experience mentioned below.

  • Minimum of 8 years of experience in a complex Enterprise systems environment supporting business and technology teams in driving organizational growth and operational efficiency initiatives.

  • Excellent analytical, problem-solving, and decision-making skills, with the ability to translate business requirements into technical solutions.

  • Strong communication, collaboration, and leadership skills, with the ability to work effectively in cross-functional teams and influence stakeholders at all levels of the organization.

  • Agile methodology - experience in running scrums/sprints, sprint planning, backlog and user stories grooming etc.

  • Proven experience in project management, including project planning, resource management, risk management, and stakeholder communication.

  • Oracle ERP or any ERP system implementation, customization, and support experience will be an added plus but it is not a must for this role.

Join us in revolutionizing the residential solar energy industry with Oracle Cloud ERP and EBS innovation! Apply now to be our Oracle ERP Technical Product Manager and help us power the future with sustainable energy solutions.

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.

The starting salary/wage for this opportunity is: $169,184 to $217,523.

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions.

Recruiter:

Kristina Sedjo (kristina.sedjo@sunrun.com)

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com .

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

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