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Robert Half Customer Service Representative in Okc, Oklahoma

Description We are offering a contract to hire employment opportunity for a Credentialing Specialist located in OKC, Oklahoma. The industry focus is on information research and management, with a special emphasis on commercial property data. The role is based in a dynamic, fast-paced environment where you will be responsible for interpreting, maintaining, and updating complex data sets, ensuring the accuracy of information, and fostering positive relationships with various stakeholders.

Responsibilities:

• Analyzing and reviewing commercial property data to ensure accuracy and relevancy.

• Utilizing online resources to locate commercial property details, associated municipal jurisdictions, and property information.

• Following processes advised by management to complete tasks in a timely and efficient manner.

• Managing and preserving important documents related to commercial properties.

• Determining necessary requests, completing and submitting these requests according to municipal and department processes.

• Monitoring requests to ensure timely processing and maintaining accurate, updated information in the database.

• Ensuring accuracy with all data and updating information as needed.

• Conducting thorough research of online resources to obtain documents and information.

• Maintaining accurate site cost transactions and notes.

• Coordinating mailings and managing email workload effectively.

• Fostering positive relationships with municipal contacts, team members, supervisors, and other stakeholders.

• Meeting production targets and managing team workload as needed.

• Receiving feedback and training to improve performance. Requirements • Possess strong skills in Computer Research

• Previous experience in Call Center Customer Service is essential

• Excellent Customer Service abilities are required

• Must have proficiency in Data Gathering

• Experience as a Credentialing Specialist is preferred

• Must have strong attention to detail and organizational skills

• Ability to work independently and as part of a team

• Excellent written and verbal communication skills

• Proficiency in using Microsoft Office Suite and other relevant software

• Ability to handle confidential information with discretion

• Strong problem-solving skills and ability to make sound decisions

• Ability to handle multiple tasks simultaneously in a fast-paced environment

• Must have a strong work ethic and show initiative

• Knowledge of industry regulations and guidelines is a plus

• Bachelor's degree in a relevant field is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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