Job Information
St Croix Hospice Central Operations Coordinator in OAKDALE, Minnesota
Central Operations Coordinator
Job Details
Level
Experienced
Job Location
Administration - OAKDALE, MN
Remote Type
N/A
Position Type
Full Time
Education Level
Not Specified
Salary Range
Undisclosed
Travel Percentage
Undisclosed
Job Shift
Undisclosed
Job Category
Health Care
Join a compassionate team at St. Croix Hospice while gaining a career that matters. The Central Operations Coordinator is responsible for various components of central operations functions. These are centralized functions providing support to our multi-state branch offices including tasks related to back-office workflow, medical records, patient equipment and supplies, commercial insurance verification and contracting and more.
Essential Job Functions and Responsibilities
Process overall back-office workflow
Commercial insurance contracting, verifications, and authorizations
Work the monthly bill hold items including:
Certification of Terminal Illness (CTI)
hospice transaction form
Unverified Visits
F2F
others as necessary.
Initiation and follow up of one-time treatment contracts
Explanation of Benefits (EOB) auditing
Processing CTI’s
Adding and maintaining physicians and facilities in Homecare Homebase (HCHB)
Assisting with processing Medline orders
Processing denial letters, denial follow up i.e., phone calls, emails, and faxes
Monthly and weekly vendor day reports
Maintaining medical records
Processing personal protective equipment (PPE) orders
Branch support as needed with phones, workflow and patient orders
Work bi-directionally with organizational departments including intake, bereavement, patient experience, finance, and others as necessary.
Special projects and other related duties as assigned by Manager of Central Operations.
This position is located in our Oakdale, MN office, however, it is a hybrid role with the opportunity to work virtually or remote and in the office.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
We offer amazing benefits including growth opportunities!
Two medical plan choices
Dental, vision and life insurance benefits
Tuition reimbursement
Customized Mental Health Support Program
Employee Assistance Program
Paid time off and paid holidays
401k Retirement Plan with up to 4% employer matching
Flexible Spending Account (FSA)
Company-paid Basic Life Insurance, AD&D, Short Term and Long-Term Disability
Qualifications
Preferred Associate's degree in business, communications, healthcare, or related field.
At least one (1) to three (3) years’ experience in healthcare data entry preferred. Previous billing and computer experience, preferably in hospice or similar operation preferred.
Demonstrates good communications skills.
Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.