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This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4229786

Programming (30% of time)\ In conjunction with the Associate Vice Chancellor of Advancement and the other UAPTC Advancement Staff, assist with setting the calendar of events across disciplines (including, but not limited to: theatre, dance, visual art, spoken word, musicians, and comedic acts) to position the UAPTC theatre and art gallery (located at the North Little Rock Main Campus and in the Center for the Humanities and Arts (CHARTS) as a first-class cultural asset in the state of Arkansas by initiating and developing artistic and educational collaborations and creative partnerships that will support the artistic and business objectives of the organization and help the theatre and art gallery achieve its ambitions.\ Assist the Associate Vice Chancellor of Advancement with programming including all logistics, i.e., security, housekeeping, catering, and assuring the availability of all necessary components including but not limited to appropriate transportation, lodging, meals, etc. and all aspects of presenters hospitality riders.\ Assists with the coordination of all technical needs between performers or renters in conjunction with Technical Director to facilitate successful audio/visual outcomes.\ Responsible for coordinating with campus facilities and catering to execute set up, breakdown and catering of any special events at CHARTS.\ Collaborates with UAPTC faculty and staff in event planning and scheduling at CHARTS.\ Schedules and oversees volunteers as needed for events.\ Assists the Associate Vice Chancellor with rentals within CHARTS. Obtains required documents for performances including but not limited to rental contracts, insurance, alcohol policy requirements, deposits, etc., ensuring all contractual obligations are met prior to renters taking possession of the facility.\ Work with the Associate Vice Chancellor of Advancement to ensure all budget objectives are met.\ \ Box Office Management 40%\ Oversees the day-to-day operations of the box office including daily sales and day-of performance sales, as well as scheduling assistance for daytime and evening operations. Responsible for all aspects of ticketing system including programming and monitoring the ticketing system, tracking daily sales and deposits, ticket account management and fulfillment, and supervising box office volunteers including work-study students. This role is highly visible and interacts with vendors, sponsors, donors, and major arts organizations in a highly professional manner. Leads by example at all times and provides the highest level of quality customer service to all guests, vendors, and clients.\ Fosters and maintains excellent working relationships with all internal and external theater and art gallery clients.\ Sets up box office for all internal and external events including preparing seating charts, assisting with ticket pricing, maintaining financial records, and settling all box office statements.\ Develops and maintains training materials on box office policies and procedures.\ Trains and supervises box office employees (volunteers or Work Study students), making sure they are fully trained in handling customer service issues policy regarding ticket sales.\ Works closely with the Associate Vice Chancellor for Advancement and the Financial Services department to execute proper cash control procedures.\ Demonstrates excellent customer service and responds promptly to customer inquiries.\ Assists as one of the on-site liaisons for theatre, lobby, and art gallery rentals.\ Marketing/Public Relations/Fundraising 30%\ Oversees marketing e-mail system for theatre events including e-newsletters. Must be able to write stories, use photography and videos to create effective promotional e-blasts to database.\ Works with Director of PR and Marketing and the Directors staff to create marketing plans to promote events.\ Works with Webmaster to post information on UAPTCs webpage and app\ Coordinates with Associate Vice Chancellor of Advancement to create donor engagement programs to support the Arts.\ Contributes to social media efforts for CHARTS social media outlets including Facebook, Instagram and Twitter.\ Continually surveys and collects data from attendees, post events to evaluate success of events.\ Will be an active member of the CHARTS Programming Advisory Council; meet regularly to gain recommendations on programming interest and to incorporate stakeholders input, including but not limited to students, faculty and staff, board members, and the public, into educational programming for the theater and art gallery. Document procedures and outcomes for reporting purposes.