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Crothall Healthcare

Salary: $80K to $107K

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

SUMMARY:

Under general direction, the Work Control Coordinator will work directly with POM to coordinate and enhance information services and technological related needs fostering better communication and relationships. As the liaison between field operations and POM, the Work Control Coordinator will be responsible for day to day interaction, administration, training, support and project management in relation to Information Services solutions for POM.

The position is responsible for the management of the Work Control Center and supervision of Facility Communication Technicians (FCT). Coordination of assigned administrative and general office activities consistent with departmental objectives, administrative policies and practices. Ensures the successful delivery of support services within the department or unit. Assumes responsibility of higher (managerial) leadership for department as required.

Work Control Center Responsibilities:

• Run preventive maintenance reports and email illustration of progress to departmental personnel.

• Run Room of the Day (ROTD) reports to track and close work orders.

• Run specific reports as requested by Management.

• Conduct monthly surveys to ensure departmental goals are met as well as customer satisfaction.

• Complete weekly overtime validations.

• Participate in and generate work orders for leadership/EOC rounds.

• Make temperature adjustment through JCI, Siemen's and TMBA.

• Generate work order for project management staff to attain proposals. Upon receipt of proposals and invoices, attach documents and costs to work order.

• Perform quarterly re-charge reports and spreadsheet highlighting departmental revenue.

• Mentor FCT's and provide training to new staff members.

• Monitor the pneumatic tube system for downtime.

• Sign off on attendance sheets for new employees.

• Manage the Engineering department sick call line.

• Manage FCT's staffing, schedule, and payroll.

• Evaluate FCT's performance and provide feedback.

• Ensure all Standard Operating Procedures (SOP’s) are updated and maintained.

• Ensure FCT's adhere to all Standard Operating Procedures (SOP’s).

• Organize workflow and ensure that FCT's understand their duties or delegated tasks.

• Supervises and coordinates various personnel activities including, but not limited to, hiring, performance appraisals, training, disciplining and making salary increase recommendations.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer service/interpersonal skills

• Bachelor’s degree in Engineering, Accounting or Business field preferred or a minimum of one (1) year of experience in healthcare or related field preferred.

• Problem solving skills

• Analytical- computer skills

• Supervisory skills

• Presentation skills

• Team building and coaching skill

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Crothall maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Crothall are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Flexible Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Req ID: 1320377

Crothall Healthcare

Abigail Van Eman

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