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About the Role

The Tech Strategy Team plays a critical role executing high-impact org-wide initiatives and continuously improving processes to increase the effectiveness of our products, operations and engineering organizations.

A Sr. Technical Program Manager (TPM) in this role will structure and drive large complex cross-team technical initiatives for the company's Uber Eats merchant experience spanning across the sales process, onboarding and retention/renewal, & support activities. Specifically, the Sr. TPM will be responsible for the problem space, work closely with engineering/security leads to conceptualize solutions, organize/align multiple engineering teams for delivery, and drive execution. She/he will look for ways to standardize, ensure execution is efficient and consistent, and set accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks, and communicating status to upper management and project stakeholders. The Sr. TPM will intrinsically act as a mentor to engage and energize the engineering teams to achieve ambitious, time bound goals.

What the Candidate Will Do:

• Lead complex and large scale cross-team, cross-functional initiatives

• Be a problem solver - help identify problems as they arise, be able to lead and contribute to solutions to these problems, be they technical, process, and/or logistical

• Partner with engineering managers and engineers to estimate story points, define development milestones, and manage resources

• Proactively remove obstacles to drive momentum and progress (i.e., identify communication gaps, mitigate risks & issues, and provide support to teams balancing challenging priorities; get results proactively)

• Understand technical implementation at the architecture level and propose technical alternatives when necessary

• Ask questions that clarify priorities and push the team to be highly effective

• Establish a reliable and visible cadence for portfolio reviews, decision making, prioritization, and resource management, whereby improvements are measurable and the impact can be felt organization wide

• Be a change advocate responsible for initiating and leading multiple organizations through pivots needed to address shifts in business trends and priorities

Basic Qualifications:

• Excellent written and verbal communication skills including ability to deliver program status, roadmaps, business outcomes & impacts, and metrics

• Strong organizational skills to handle multiple, ambitious priorities simultaneously

• Strong analytical skills with track record of using objective data and metrics to back up assumptions, recommendations, and decisions

• Strong technical implementation experience in Salesforce, Sales Cloud, Service Cloud, or similar SaaS platforms

Preferred Qualifications:

• 7+ years as a Technical Program Manager or Engineering Manager focusing on IT/enterprise systems or similar technology space

• Ability to influence, lead, empower, and align people across a broad variety of job functions through your relationships; engineers enjoy working closely with you

• Proficiency in JIRA, CPQ, Genesys Cloud, Dialpad, Groove, installed packages (e.g. Dupeblocker), Compliance

For New York, NY-based roles: The base salary range for this role is USD$171,000 per year - USD$190,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$171,000 per year - USD$190,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$171,000 per year - USD$190,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform