Military Spouse Connection Jobs

Description

Robert Half has an opening for a Customer Service Representative with our client in the Non-Profit sector, based in New Orleans, Louisiana. As a Customer Service Representative, you will be expected to deliver exceptional customer service, handle inbound calls, and maintain accurate customer records. This is a short-term contract to full time employment opportunity.

Responsibilities:

• Delivering outstanding customer service to all callers

• Handling incoming calls and responding to customer inquiries

• Entering customer data accurately into the system

• Corresponding with customers via email

• Managing both inbound and outbound calls

• Utilizing Microsoft Excel and Word to manage customer information

• Processing order entries

• Scheduling appointments as required

• Knowledge and understanding of Low-Income Tax Credit Housing (LITCH)

• Adherence to Fair Housing regulations

Requirements

• Demonstrated experience in a customer service role, preferably within a non-profit setting

• Skilled in answering inbound calls and managing inbound/outbound calls with detail orientation and courtesy

• Excellent data entry skills, with a strong attention to detail and accuracy

• Experience in email correspondence, able to draft and respond to emails in a timely and detail-oriented manner

• Proficient use of Microsoft Excel and Word for data management and documentation

• Experience in order entry and efficient management of customer orders

• Ability to schedule appointments effectively, ensuring optimal use of resources and time

• Knowledge of Low-Income Tax Credit Housing (LITCH) policies and procedures

• Understanding of Fair Housing regulations and ability to apply them in daily work

• Demonstrated ability to work with diverse populations, particularly those in low-income brackets

• Strong interpersonal skills, with the ability to empathize with and assist customers in a variety of situations

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. Apply today!

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .