Job Information
Health Imperatives Practice Manager in New Bedford, Massachusetts
ABOUT US: Health Imperatives is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. We are dedicated to promoting and achieving diversity, equity, and inclusion. We are committed to elevating the voices of the people we serve and those we employ to provide the highest quality care and to develop the most creative solutions to the challenges we face. We are committed to eliminating disparities and increasing access to meaningful opportunities for all, particularly those disproportionately impacted by systemic racism. We partner with our clients and other community-based organizations and stakeholders to provide coordinated, effective care and support. We serve a diverse mix of racial, ethnic, and cultural groups, including youth, LGBTQIA+ individuals, people with limited English proficiency, survivors of sexual assault, domestic violence, commercial sexual exploitation, individuals with substance use disorders, and people who are or have been incarcerated. We provide a wide array of trauma-informed healthcare, emergency services, and support to 20,000 individuals each year, and we are committed to making our programs more accessible to all. OVERVIEW: Under the supervision of the Regional Director of Sexual and Reproductive Health Services, the Practice Manager is responsible for ensuring the provision of client centered, trauma-informed, low-barrier services, particularly for people disproportionately impacted by poor health outcomes, including those with low incomes, unhoused individuals, people with substance use disorders or mental health concerns, victims and survivors of domestic violence, sexual assault, and human trafficking; immigrants, LGBTQIA+ individuals, and youth by: ? Managing the daily operations of the clinic, providing direct care and support for clinical operations and ensuring compliance with practice policies and procedures ? Hiring, supervision, training, and evaluation of personnel ? Implementing new policies, procedures, and initiatives ? Managing laboratory compliance including laboratory controls, proficiency, testing, and equipment calibration and verification requirements ? Ensuring operational and fiscal requirements ? Providing direct care and support for clinical operations ? Overseeing, prioritizing, and delegating staff workload ? Overseeing inventory of medications and supplies ? Running daily financial/visit reports ? Completing required monthly reports ? Creating systems that ensure quality and access to inclusive services, and overseeing continuous quality improvement activities ? Other duties as assigned by the Regional Director of Sexual and Reproductive Health Services ? REQUIRED QUALIFICATIONS: Bachelor?s degree in health-related field and/or at least 3 years managing a clinical, ? behavioral, or health program. A commitment to and passion for Health Imperatives? mission and values. Maintain ? flexible schedule to meet program needs including some evenings and/or occasional weekends. Strong organizational ? and communication skills. Experience working with diverse populations and ability to demonstrate cultural humility. Reliable transportatio PREFERRED QUALIFICATIONS: Bilingual; medical assistant experience; experience working with eCW electronic medical record system.