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ABB INC Field Service Technician in NEENAH, Wisconsin
JOB REQUIREMENTS: Field Service TechnicianAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This is a position with global grade 14This position reports to Field Service ManagerYour role and responsibilities In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations. The work model for the role is: Remote This role is contributing to the Electrification Service division. You will be mainly accountable for: *Working with the customer (while on-site) to identify opportunities to improve the customer\'s operations and eliminate pain points. *Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform. *Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. *Acting as trainer when needed, for field service associates and customers.Qualifications for the role High School diploma/GED with 4 years of related experience, or Associate\'s degree with 2 years of experience, or Bachelor\'s degree. Ability and willingness to travel approximately 70% as required. Ability and willingness to possess and maintain a valid passport and driver\'s license (or other US government ID cards, as needed). Executes work on a first-time right approach, on time and high-quality standards. Submit to periodic customer required background and/or drug screenings. Candidates must already have a work authorization that would permit them to work for ABB... For full info follow application link. Equal Employment Opportunity and Affirmative Action at ABB Inc. ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA_508c.pdf ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CB2173A702504A1F