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517 Park StreetSuite A,Navarre,Ohio,44662,United States of America It takes a village to care for our patients and as Care Coordinator (CC), you will be at the heart of all the action. Our CCs work together as a team to facilitate the planning and organizing of all critical activities for our patients. The patients we care for are some of the most complex patients in and need an excellent care team to help manage their complex chronic conditions. The Care Coordinator works closely with our nurse practitioners, nurses, social workers, and dietitians to make sure our patients receive the highest quality care. Details of Position: This role is HYBRID working on site in clinic 3 days per week, and working remotely from home days per week. The ideal candidate will be within a commutable distance to the Navarre, OH metro area, visiting clinics in the surrounding area. Mileage reimbursements Full time, Monday - Friday with standard business hours. Flexibility when needed Responsibilities: Act in accordance with the DaVita, Inc. mission and values to deliver high quality support to our patients. Assist the field-based house calls team with moving the patient through the continuum of care by communicating with and completing tasks as directed. Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling. Communicate directly with patients on a timely basis for all scheduling requirements. Maintain accurate and complete documentation of records. Forms are fully-completed, legible, have no unapproved abbreviations and have the proper signatures. Ensure that documents get to appropriate parties in a timely manner, without compromising confidentiality or patient privacy procedures. Communicate authorization/denial for services to appropriate parties. Demonstrate exceptional two-way communication using clear and well-organized oral and written techniques. Qualifications of the Medical Office Assistant/Care Coordinator: High school diploma or GED required Experience in a medical office or hospital setting a bonus At least two (2) years of experience in a professional office environment Ability to work with and resolve confidential information and/or issues using discretion and judgment Excellent verbal communication skills over the phone Proficiency with Microsoft Office/Excel/Outlook Patient engagement - candidates really need to be PATIENT-FOCUSED Commitment to service excellence and patient satisfaction Our Core Values: Service Excellence Integrity Team Continuous Improvement Accountability Fulfillment Fun Here is what you can expect when you join our Village: A "community first, company second" culture based on Core Values that really matter. Clinical outcomes consistently ranked above the national average. Award-winning education and training across multiple career paths to help you reach your potential. Performance-based rewards based on stellar individual and team contributions. Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Why wait? Explore a career with DaVita today. Go to http://careers.davita.com to learn more or apply. What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Su