Military Spouse Connection Jobs

Description

Introduction

Are you passionate about the patient experience? At CereCore, part of HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a System Engineer today with HCA Healthcare.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Come join our team as a System Engineer. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

This System Engineer's role is to provide systems engineering services, consulting, and support of customers in a company environment with national reach. These responsibilities will require the candidate to be a Subject Matter Expert across systems technologies, services, and additional related components (as listed for this position). The candidate must be capable of delivering on and supporting solutions that meet Client and Partner network requirements and exceed required service levels.

This position will interact daily with Clients, Business Partners, Vendors, and CereCore team members delivering system engineering support solutions to meet client and internal business requirements. Strong customer service, written and oral communications skills for working with project managers, leadership, internal customers, and external clients will be required. Support methodology and problem management skills are required to effectively meet CereCore business objectives and exceed client expectations.

• Support of Server/Storage/AD technologies and topologies

• Support of integrations of new technologies within a large systems environment

• Comprehension and understanding of end to end application flows

• Assist senior Engineers in maintaining lifecycle of the infrastructure to include software and hardware device upgrades

• Knowledge of Storage Area Network technology provisioning

• Active Directory configuration, GPOs, testing, and troubleshooting of the AD environment

• Citrix administration and troubleshooting

• VMWare administration and troubleshooting

• Adherence to systems standards, policies, and procedures that are documented and enterprise level network diagrams

• Meet CereCore change management requirements ITIL Knowledge

• Develop and keep documentation up to date Moderate travel (25%)

• After hours work as required (Patching, On Call, system upgrades, etc…)

• Other duties as assigned

Knowledge and Skills

• Knowledge of Operating systems including Windows Server, VMware ESXi, and Linux.

• Knowledge of Active Directory (DNS, GPO, Trusts)

• Knowledge of PowerShell and other scripting solutions to gather information and for automation of tasks

• Exposure to multiple server platforms such as Intel and AMD-based processors.

• Exposure to networking topologies and network protocols including LAN/WAN technologies, TCP/IP, Cisco Switches, routers, DNS, DHCP, FTP, etc...

• Ability to troubleshoot and repair/replace components on all supported equipment as well.

• Responds promptly to customer needs; Responds to requests for service and assistance; meets commitments.

• Speaks clearly and persuasively in positive or negative situations.

• Writes clearly and informatively; Able to read and interpret written information.

• Performs other duties as assigned.

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.” General Security Knowledge.

• Ability to troubleshoot issues in the technical space and perform root cause analysis.

• Knowledge of VMWare vSphere 6.x, 7.x, 8.x.

• Knowledge of Citrix XenDesktop, Virtual Apps and Desktops, or other up to date Citrix solutions for application publishing.

• Understanding of Managed services and outsourcing.

Management Experience

• 3+ years of experience in delivering technical services Required

• 3+ years of experience in servicing external revenue-generating clients

• Preferred 3+ years of experience in Healthcare related services Preferred

What qualifications you will need:

• College Degree preferred

• Technical Certifications in Microsoft, Cisco or other relevant technologies

• Position may require 25% travel

Knowledge, Skills, Abilities, Behaviors

• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.

• Honor our Mission and Values : Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.

• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.

• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.

• Lead and Develop Others : Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.

• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.

• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.

• Drive Execution and Financial Results : Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our System Engineer opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.