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Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

CHAT

Job Summary:

Responsible for leading activities of the CHAT (Children's Hospital Alliance of Tn) Quality and Safety Collaborative team (Solutions for Patient Safety). Identifies appropriate resources needed, and develops schedules to ensure time completion of project. Coordinates the activities of the team by becoming familiar with system scope and project objectives, as well as the role and function of each team member. Leads project teams, coaches the development of other staff and implements multiple complex projects.

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KEY RESPONSIBILITIES

• Develops project plans, goals and objectives in collaboration with project and department leadership.

• Provides professional and/or technical leadership in the execution of day-to-day project activities.

• Communicates within and across department to maximize information sharing around progress, needs, inter-dependencies and accomplishments.

• Assures successful implementation of people, process and systems changes to support redefined service delivery model.

• Participates in institutional task forces and other special committees related to the achievement of goals and objective.

• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Project Management (Advanced): Planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.

• Project Planning (Advanced): Demonstrates ability to forecast resource needs, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria and organize work for large, complex projects requiring diverse functions and/or operations. Continuously monitors and follows up on buyins and commitments. Competently handles multiple projects simultaneously, balancing and scheduling tasks requiring dependencies and those which can be accomplished independently. Accurately estimates and plans complex projects and assignments. Maintains perspective between the overall picture and the details. Is proficient in the advanced features of project management tools.

• Financial Processes (Advanced): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.

• Mentoring & Coaching (Intermediate): The essence of training and mentoring on the job is transfer of knowledge. Whereas training can be considered more formal and scheduled, mentoring is often in the form of guidance and "hands-on" experiences. The reporting relationship is unimportant since the purpose is to pass on information and experiences. These discussions normally center around a person's goal of learning job procedures, content, standards, analysis and problem-solving.

• Process Improvement (Advanced): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.

• Gap Analysis (Advanced): Analyzes the difference between the current and desired state. The ability to draw appropriate and valid conclusions from data presented, sifting through data to determine the most significant elements. Identifying common elements and themes in situations and actions, recognizing cause and effect relationships.

Location: The role is a hybrid-remote role, based in Nashville, Tennessee. The individual will typically work from home but may be required to attend in-person meetings about one-third of the workdays, with the most intense period of in-person meeting days occurring in January – April. An annual (typically out of state, late May overnight) trip to the SPS collaborative conference is also a requirement for the role as is an annual convening of all SPS collaborative members in Nashville or at another Tennessee Children’s Hospital.

The CHAT Project Manager will be a dynamic individual interested in operating at the intersection of healthcare and public policy. The project manager is a dual part role, both leading the Solutions for Patient Safety Quality and Safety Collaborative – organizing quarterly reports, coordinating with hospital quality collaborative stakeholders, analyzing data trends, interfacing with national SPS center on quality patient care – as well as supporting data analysis, projects and other collaborative work (convening work groups, stakeholder meetings, and briefing sessions) related to public policy and advocacy across the member hospitals and with other stakeholder groups.

About you:

Bachelors degree required

Masters degree or demonstration of strong quantitative methods, research, and data visualization competencies required

Minimum 3 years of experience in healthcare, hospital, or research setting

Curious and agile mind – interested in tracking root causes and backward mapping ideas for improving patient care

Ability to organize project material, track projects, and create clear systems of accountability to ensure visibility into project success.

Demonstrated facility with Excel and database management systems

Excellent organization and communication skills - comfortable leading stakeholder meetings and documenting findings.

Ability to define and communicate goals for stakeholders

Ability to synthesize findings in writing as well as through visual displays

About CHAT:

Founded in 2004, the Children’s Hospital Alliance of Tennessee (CHAT) is an advocacy organization dedicated to advancing the quality of care for all children in Tennessee. Our member hospitals include: Le Bonheur Children's Hospital (Memphis), Monroe Carell Jr. Children's Hospital at Vanderbilt (Nashville), Children's Hospital at Erlanger (Chattanooga), East Tennessee Children’s Hospital (Knoxville), and Niswonger Children’s Hospital (Tri-Cities).

CHAT’s mission is to ensure Tennessee has the best supported nonprofit comprehensive children’s hospitals in the country to provide quality healthcare to our state's children. The dedicated pediatric healthcare heroes working across CHAT member hospitals bring committed hands, sharp minds, and compassionate hearts to care for sick children and bring hope to families.

Our areas of impact :

Advocacy – the Children’s Hospital Alliance of Tennessee endeavors to inform the state’s elected representatives and their staff on issues impacting children’s health. CHAT has worked with leaders to support the statewide expansion of CoverKids, passage of smokefree workplace legislation, passage of the child safety seat law, statewide expansion of Coordinated School Health, Katie Beckett expansion, increasing physical activity in schools and improving nutrition standards in TN school vending machines and school cafeterias.

Quality and Safety Collaborative – CHAT member hospitals are joined by St. Jude Children’s Research Hospital to form the Quality and Safety Collaborative whose mission is to improve the quality of care and eliminate serious harm across Tennessee's children’s hospitals. The collaborative comprises quality, nursing, and physician representatives.

From Mountain City to Memphis, we are working together for the health of Tennessee’s kids.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled