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Google Technical Program Manager III, Retail Systems, Google Stores in Mountain View, California

Minimum qualifications:

  • Bachelor's degree in a technical field, or equivalent practical experience with consumer electronics.

  • 5 years of experience in program management.

  • Experience managing technology projects from initiation to completion.

  • Experience in systems management and managing execution programs.

  • Experience with User Acceptance Testing or Quality Assurance Testing.

Preferred qualifications:

  • 5 years of experience managing cross-functional or cross-team projects.

  • Experience planning and leading software release cycles, prioritizing features, coordinating schedules, user testing, and communication with stakeholders on roadmaps, delivery status, and change management details.

  • Experience with retail systems, inventory management systems, e-commerce platforms, and omni-channel systems.

  • Experience delivering global enterprise employee/consumer facing mobile and web applications, and with user experience and interactive design best practices.

  • Ability to work with stakeholders to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions.

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

As the Retail Systems Development and Implementation Manager, you will play a role in introducing Google's hardware products and services to the physical retail market while ensuring a positive customer experience. You will be responsible for overseeing the development, implementation, and maintenance of technology systems within the retail environment. As the Technical Program Manager, you will lead the development and implementation of technology solutions that enhance the customer experience and support smooth business operations.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

The US base salary range for this full-time position is $142,000-$211,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google (https://careers.google.com/benefits/) .

  • Represent the business in the design and development of retail systems, such as point-of sale (POS) systems, inventory management systems, and scheduling systems.

  • Ownership of release management of all new technology and system enhancements to the end user.

  • Partner with business stakeholders to document system requirements, validate and test system changes, and craft documentation related to systems enhancements.

  • Leverage system, user interface, and business process knowledge to collaborate with engineering and design teams to develop and implement new technology solutions.

  • Ensure clear communication to all stakeholders and thorough documentation of each incident for future reference and knowledge base improvement.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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