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Eaton is currently seeking an Analytics Product Owner to join our team. This hybrid position is based in Moon Township, PA. This exciting opportunity will play a strategic role in product development and will have high visibility with stakeholders to understand their expectations.

The expected annual salary range for this role is $105,000.03 - $154,000.04 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

As an Analytics Product Owner, you will be the visionary force behind Athena, a self-service analytics application focused on Sales Operations. Your mission is to evolve Athena into an indispensable tool for over 600 users in our Sales Operations and Project Management organizations, enabling them to harness the power of data analytics to drive data informed decision making and answer the question, how are we performing. In this role you will functionally manage the activities of support analysts and quality analysts to ensure the value Athena delivers to the user base is consistently high.

Job Responsibilities

• Product Strategy: Define and articulate the vision for Athena, ensuring it aligns with business goals set by the Customer Experience team,

• Customer Support Council, and user needs

• Roadmap Development: Develop and maintain a product roadmap and prioritized product backlog that balances new features, enhancements, and maintenance work.

• User Engagement: Actively engage with the user community to gather feedback, understand their challenges, and incorporate insights into product development. Develop and maintain user stories and log them in DevOps tools. Lead communications with User groups to provide updates on new products and features.

• Feature Launch Strategy: Define and implement a plan of action to communicate, educate, and maximize usage of new features. Including facilitating or leading training sessions for new products and features.

• Data Governance: In collaboration with development resources ensure Athena adheres to data governance standards and best practices for data quality, security, and privacy.

• Cross-functional Collaboration: Work closely with business and development teams to prioritize and deliver product initiatives.

• Business Value and Performance Metrics: Own and track the business value of the Athena platform to ensure each product delivers on our productivity goals. Establish and monitor key performance indicators to measure Athena’s impact and success.

• Innovation: Keep abreast of industry trends and new technologies to inform the evolution of Athena is keeping pace with user expectations.

Qualifications:

Required (Basic) Qualifications:

• Bachelor’s degree from an accredited institution

• Minimum 5 years of experience as a Product Owner, Business Analyst, similar role in analytics, or as a leader in a Customer Support organization.

• Legally authorized to work in the US without company sponsorship now or in the future

• Candidates must currently reside within 50 miles of Moon Township, PA – no relocation will be provided for this role. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred Qualifications:

• Bachelor’s degree in business, analytics, computer science, or related field.

• Scrum Product Owner certification is highly desirable

Skills:

Technical knowledge

• Strong understanding of analytics, data visualization, and business intelligence concepts.

• Experience working in an Agile/Scrum team environment.

• Scrum Product Owner certification is highly desirable

• Experience working with Customer Support teams is preferred.

Soft skills

• Excellent communication and stakeholder management skills.

Willing and able to travel up to 25%

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.