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Apply for Job Job ID361990 LocationTwin Cities Job FamilyInformation Technology Full/Part TimeFull-Time Regular/TemporaryRegular Job Code9702SR Employee ClassAcad Prof and Admin Add to Favorite Jobs Email this Job About the Job System Administration and Core Infrastructure Support (50%) Designs and implements moderately complex systems. Responsible for design, development, performance, and maintenance of the servers, operating systems, and related applications to ensure system integrity and to achieve optimum performance. Plans, designs, and implements systems process and policies. Conducts disaster analysis, planning, and implementation. Updates standard procedures for a variety of tasks such as installing, configuring, and maintaining systems. Maintains hardware and software inventory, including licenses. Recommends hardware replacement and plans new hardware implementation. Develops recovery procedures, scheduling and backups. Provides training and technical guidance to less experienced staff, and has authority to supervise student employees. Other duties and individual projects as assigned by team leads or manager. Instructional Technical Operations Support (25%) Works closely with faculty and students to recommend equipment and technology to assist them in their roles for instructional purposes. Maintains instructional server hardware and software inventory, including licenses. Technical Support (25%) Provides advanced operational support. Troubleshoots, tracks, and resolves system issues. Evaluates and follows through on issues and problems until resolved or escalated. Qualifications Required Qualifications BA/BS plus at least two years experience in the area of systems administrations Experience with current programming languages (e.g., Python). Ability to establish and maintain a respectful and trusting relationship with faculty, staff, and students. Ability to deal with ambiguity and effectively solve problems in a highly dynamic environment. Enthusiasm for troubleshooting advanced infrastructure issues. Preferred Qualifications Five years of Linux or systems administration experience. Experience with Ubuntu- and Red Hat derivatives. Expertise with backend infrastructure programming, automation, and resource management. Experience in a DevOps environment. Experience with Linux performance tuning. Experience with administration or orchestration software (e.g., Puppet, Foreman, etc). Experience with storage and filesystem backends (e.g., TrueNAS, Compellent, ZFS). Experience with virtualization systems (e.g., VMWare, Proxmox, etc). Experience with observability and monitoring systems (e.g., Prometheus, Grafana, etc). About the Department CSE-IT is a diverse, multi-disciplinary group of professionals who facilitate effective teaching, research, and outreach by providing versatile and expert technology solutions to current and future scientists and engineers. We find the best possible solution for our customers, using the full range of expertise and resources available. We continuously improve by always striving to find better ways to provide solutions that meet the needs of our customers and our organization. We create community by knowing our customers and understanding their needs, by working cooperatively with our College and University partners, and by coming together as IT professionals who are encouraged to respect each other, speak our minds in an open atmosphere, and share our ideas to solve problems. Benefits Working at the University At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work. The University also offers a comprehensive benefits package that includes: Competitive wages, paid holidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supp rted by the Regents Tuition Benefit Program Low-cost medical, dental, and pharmacy plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) opportunity Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost Employee Transit Pass with free or reduced rates in the Twin Cities metro area Please visit the Office of Human Resources website for more information regarding benefits. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022). The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.