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JOB REQUIREMENTS: Position Description: Perform the day-to-day administrative activities of clinical research programs. Provide support to the team to facilitate the achievement of the program\'s goals. Assist with recruiting, consenting, distributing incentives, and managing data. Responsible for obtaining research data through structured telephone survey research interviews, distributing, and collecting subject-completed surveys and ensuring accurate entry of responses into electronic data capture systems. Provides logistical support to assigned studies by sending and tracking subjects\' study materials. Maintains good guardianship of research subjects\' confidentiality and identity when speaking directly with a research subject and utilizing applications and materials with Personally Identifiable Information (PII) and Personal Health Information (PHI). Provides high quality customer service and triages non-study-related communications from research subjects to the appropriate individuals or departments. Primary Functions Conducts telephone survey research interviews with potential and accrued study subjects. Ensures accurate entry of responses into electronic data capture system. Maintains confidentiality of all data in accordance with NMDP policies, while having access to PII, PHI and study-data for each research subject. Maintains complete and accurate records and files pertaining to assigned research studies. Coordinates ordering, shipping, and tracking of study specific materials to research subjects. Provides logistical support to assigned studies. Coordinates communications regarding subject negative events to all appropriate groups. Maintains and responds to study voice mail. Uses call tracking systems to ensure that all study contacts are completed (by phone, email, or mail), assigning contact attempts as needed to other interviewers. Tracks subjects\' status and participation in the study and ensures that each study time point for each subject advances to a final status. Participates in planning, developing, and testing study scripts, training materials, call tracking and data capture systems. Participates in project team meetings. Assure compliance with all relevant IRB and other regulatory agency requirements. Knowledge - Skills - Abilities MS Office, including basic word processing, spreadsheet, and database software application skills. Proficiently applying computer skills and engaging with customers simultaneously. Medical terminology helpful. Preferred Schedule: Mon-Fri Position Requirements: Specifications Appropriate experience may be substituted for education on an... For full info follow application link. EEO/AA Minorities/Females/Vets/Disability The Medical College of Wisconsin is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, veteran status, disability or sexual orientation. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/FB7719EBCE724A20 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.