Military Spouse Connection Jobs

Duties and Responsibilities

• Call existing members to solicit deposits, deposit extensions and other marketing campaigns as assigned.

• Renews memberships and is responsible for meeting all departmental goals and standards.

• Performs all necessary duties to process membership renewals, upgrades, and reinstatement of delinquent membership duties such as sending out letters, etc.

• Answers questions on all Interval International products and exchanges.

• Meets weekly sales goals based upon assigned campaigns and Incentive program standards.

• Maintains a minimum of 90% performance on call monitoring.

• Performs other related duties as required.

Knowledge, Abilities and Skills

• Must possess a minimum of 2 years experience in either, Exchange, Customer Relations, Membership Sales, or equivalent.

• Must possess general knowledge of all departmental procedures and related areas.

• Must be computer literate.

• Must be able to remain calm and courteous in emotionally charged or stressful situations.

• Must possess excellent communications skills, both oral and written.

• Must possess excellent sales, customer service, and problem-solving skills.

• Must be able to organize, set priorities, manage time, and meet deadlines.

• Must be detail oriented and possess excellent organizational skills.

• Must possess the ability to create accurate, error-free work.

• Must be able to work weekends.

• Must possess a clear speaking voice, and excellent telephone etiquette.

• Must have a strong command of the English language. Other languages a plus.

• Must be able to work Overtime when needed.

• Physical Requirements Standing, walking, sitting, manual dexterity (e.g. writing, typing, handling), operation of automated equipment (i.e., computer, printer, copier).

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture