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Microsoft Consumer Sales Organization (CSO) works across all Microsoft products and services sold to Consumers, under Microsoft Solution Areas Gaming covering Xbox Hardware and Services and Devices and Creativity covering Surface, Office and Windows. The CSO team partners with internal and external customers alike with the goal of maximizing revenue, market share, and mutual profit ensuring the highest ethics and compliance in any action.

As any finance organization in Microsoft, we:

Land the company vision around the transformation of our business, consumption and customer orientation in the subsidiaries and externally.

Drive strategic resource allocation and investments through local insights, ensuring optimal returns aligned with our worldwide strategy.

Build trust to lay the foundation of long-term growth from a partner and shareholder point of view in a compliant way.

Americas CSO Finance is a truly global finance team highly engaged in developing its talents and having them evolve in a moving environment. CSO Finance spans all finance functions; we span working with Marketing to drive our product categories, with Supply and Ops to ensure we have the right product in the right places, Sales to understand our Partner Account mechanics and Channel Strategy, manage the organization’s Rhythm of Business (RoB) and are custodians of the Profit & Loss (P&L). We chart our Growth path in existing businesses and in net new areas for the company, whilst prioritizing creating a more Inclusive Microsoft across our products, our culture and our marketing and every customer engagement.

The Americas Surface FP&A Controller role is an excellent opportunity to be at the heart of a dynamic business at a critical point of evolution. You will play an instrumental role in orchestrating financial processes and business insights, identifying and critically assessing investment opportunities optimizing between margin & share to drive profitable sustainable growth engines and shape the landing of our Worldwide strategy. You will work with diverse teams in matrix organizations influencing Regional, Worldwide CSO and Engineering Groups (EG) teams.

You have a growth mindset, act as an entrepreneur that drives business impact, and continuously learn and innovate. You have the capability to actively contribute and build collaboration within diverse and virtual teams. You are action oriented and able to build and deliver results through others beyond the team as well.

You drive digital transformation in the finance function towards data driven forward-looking insights. You also engage directly with customers and business partners.

You simplify and inspire through storytelling and communication skills.

Microsoft values and ethical behavior are a cornerstone in our culture.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Prioritize

Drive the overall finance performance and forecast accuracy on the Profit & Loss (P&L) for the Americas Surface business working with the Category, Marketing and Sales teams to understand the drivers and the levers, while influence investments - proactively managing the overall investments, Gross Margin and Contribution Margin.

Delivers results through teamwork, working through other and across teams, aligning people and resources, establishing high standards of performance, and creating a climate of mutual accountability that delivers expected business. Partnering with business leaders to ensure execution of plans and accountability for results. Manages the rhythm of the business for America’s DC including monthly close, recurring business review preparation, forecast and budgeting.

Drive and contribute to key financial processes (monthly close, outlook, forecast, budget) in conjunction with the America’s team - be the voice of business partners, champion simplicity, drive consistency, focus & prioritization on what matters, ensure all of this is delivered within the existing standard CSO finance processes.

Partnership

Drives the Rhythm of the Business (RoB) for the Americas Surface P&L track, managing key processes and timelines. Consolidate outcomes, prepares and summarizes recommendations.

Create efficacy and transparency across all investment envelopes: Revenue adjustments, Rebates and Marketing Opex, ensuring investments are always optimized.

Manage end to end investments thru Reporting, JE, Accruals, System Maintenance and Investment approvals.

Consolidate and reports Surface P&L performance and Outlook with a focus on Gross Margin (GM) tracking and Partner Profitability.

Partner with Category Teams to analyse and provide deeper insights on Rebates, Marketing funds, Opex Spend by Partner, COGS per units/mix and GM impact to support decision making on managing and planning Investments and weekly promotions.

Works both across America business and directly with business partners, and finance team members to translate top-down targets to an accountable budget for each group. Partners and solicits insight from business and stakeholders.

Partners across teams to deliver results, tracking performance, report accuracy, and partnering with business leaders to ensure execution of plans and accountability for results. Manages/own the rhythm of the business for area of responsibility including monthly close, recurring business review preparation, and budgeting. Generates relevant and actionable insights to drive the business forward.

Develops and leverages relationships with Marketing and Sales partners to influence investment strategy to optimize sales and return on investment (ROI). Builds relationships with stakeholders at Americas DC Leadership Team.

Partner with Americas and CSO WW Revenue Controllers, Category, Marketing, and Sales teams do drive cross-group alignment to a single source of the truth. Provides an in Region PoC for WW Finance Operations.

Protect 

Drives the right tone from executive leadership and ensures strict adherence and understanding of Microsoft policies on risk and compliance.

Influences leadership to ensure compliance is a top priority and modeled throughout the organization.

Drives a compliant culture through actions and decisions to instill trust.

Advocates, educates, and promotes best practices and new developments.

Encourages asking questions and identifying risks to compliance.

Champions Microsoft privacy, security, and ethical standards.

Advances key compliance initiatives.

Other

Embody our culture and values

Key indicators of success 

Delivering on Revenue, GM and Accountability Margin targets 

An agile, efficient Rhythm of the Business across teams 

Quality of quarterly Compliance dashboards and corporate audits 

Active Participation and contribution to Consumer Finance community, learning from others and helping others  

Qualifications

• Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 5+ years experience in financial analysis, accounting, controllership or finance, or related field

• OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.

• Consumer industry experience.

• Ability to drive both transformation and performance.

• Proficient communication and interpersonal skills

• Ability to analyze, interpret, and explain business results

• Experience and comfort presenting to Senior Management

• Organizational skills

• Demonstrated ability to thrive in complex environments.

• Ability to manage multiple and competing tasks/priorities

• Fluent in English. 

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .