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Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

QuadMed is seeking an energetic Medical Receptionist/Medical Assistant, to join our team in Martinsburg, VA.

GENERAL PURPOSE OF THE JOB

The Medical Receptionist/Medical Assistant is part of the team dedicated to providing comprehensive, accessible care and superior evidence-based medicine through innovative practices focusing on wellness and prevention. The Medical Receptionist provides support with daily activities of a medical office including greeting patients, telephone coverage, appointment scheduling, patient registration, and patient referrals. This position answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage email for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler.

This role is primarily performs Medical Receptionist duties, and may include Medical Assistant duties

KEY RESPONSIBILITIES

Administrative Duties:

• Front desk reception

• Greets patients, answers phones, takes concise telephone messages and schedules appointments

• Provides patient with all necessary registration forms, and gives instructions on completion of forms.

• Processes, codes, and completes insurance claims forms

• Uses communication skills with proper medical terminology

• Performs computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivables, and data entry

• Arranges for hospital admissions and outside referrals

• Performs other position related duties as assigned

• Purchases and maintains supplies and equipment

• Maintains confidentiality of patient PHI and adheres to all HIPAA regulations

Clinical duties:

• Measures and records vital signs (weight, height, blood pressure, etc.)

• Ensures accurate and timely documentation into the EMR; i.e.- patient interviews and histories, vital signs, treatments, test results.

• Assists medical staff with patient examinations

• Uses CPR skills when necessary

• Maintains supplies, equipment, stocks, and sterilizes instruments

• Provides patients with instructions and other information regarding preparations for the service and necessary registration.

• Commitment to concepts of preventative health care programs and team based approach to health care deliver

  Where permitted, and as directed:

o May perform routine screening tests

o Draws patient blood samples as directed and prepares samples for ordered laboratory analysis, and collection of other ordered lab specimens.

o Prepares and administers ordered injectable medications and immunizations

o Changes dressings, applies bandages, removes sutures and performs other first aid procedures

Qualifications

Education:

• High School diploma or equivalent

Experience:

• Receptionist and/or healthcare industry experience strongly preferred

• 1 year of experience as a Medical Assistant preferred

• Phlebotomy and lab experience preferred

• Experience working front office

• Skill certification through NIOSH or CAOHC

• Experience working in a Primary Care setting

• Bilingual in Spanish a plus but not required

Knowledge, Skills & Abilities:

• Excellent customer service skills required

• Ability to be a team player, detail oriented, accurate, and efficient

• Strong communication and interpersonal skills

• Ability to work in a fast paced-environment and work well under pressure

• Ability to be patient, possess compassion and uphold HIPAA standards

• Medical Terminology preferred

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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