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Job Information
The Boudrose Lounge Cocktail Server in Manistique, Michigan
Job Summary:
As a cocktail server, you will be responsible for providing excellent customer service by taking orders, delivering beverages, and ensuring customer satisfaction in a fast-paced and dynamic environment. You will work closely with bartenders, kitchen staff, and other servers to maintain a high standard of service.
Responsibilities:
- Greet customers warmly and take drink orders in a friendly and professional manner.
- Memorize and be knowledgeable about the cocktail menu, including ingredients and preparation methods.
- Prepare and serve alcoholic and non-alcoholic beverages according to company recipes and standards.
- Check identification to verify customers' age and ensure legal drinking age compliance.
- Upsell additional drinks and menu items to maximize sales and enhance the customer experience.
- Monitor and manage bar inventory, restocking supplies as needed and alerting management of low stock levels.
- Maintain cleanliness and organization of the bar area, including wiping down counters, cleaning glasses, and disposing of trash.
- Handle cash and credit card transactions accurately and efficiently, processing payments and returning change promptly.
- Anticipate and address customer needs, providing recommendations and assistance as required.
- Collaborate with other staff members to ensure smooth and efficient service throughout the establishment.
- Adhere to all safety and sanitation regulations, including proper handling of glassware and adherence to alcohol service guidelines.
- Assist in opening and closing duties, including setup, breakdown, and cleaning of the bar area.
Qualifications:
- Previous experience in a similar role preferred, but not required.
- Excellent customer service skills with a friendly and outgoing personality.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and multitask under pressure.
- Basic math skills for handling transactions and calculating orders.
- Attention to detail and the ability to maintain composure during busy periods.
- Knowledge of cocktails and alcoholic beverages preferred.
- Must be of legal drinking age and able to obtain any required certifications or licenses.
- Flexibility to work evenings, weekends, and holidays as needed. Education: High school diploma or equivalent preferred
Pay: $15.00 per hour plus tips