Military Spouse Connection Jobs

JOB REQUIREMENTS: WHY WHEDA? WHEDA serves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing, small businesses, and agriculture. WHEDA values Equity, Diversity, and Inclusion as part of our culture. WHEDA employees participate in the State of Wisconsin benefit package (https://www.wheda.com/about-wheda/careers/benefits). WHEDA offers an excellent benefits package that includes: Medical, Vision, and Dental Insurance, State Retirement plan; 457 Deferred Compensation, Group Term Life Insurance (and optional term life insurance for family members), Disability Insurance, paid sick leave, paid vacation time twenty-eight (28) personal holiday hours, twelve (12) paid legal holidays per year, tuition reimbursement program. WHEDA is an equal opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans are also encouraged to apply. WHEDA has a remote work policy where certain employees may enjoy a hybrid or remote work schedule, based on position and business needs. See more details below related to this specific position. WHEDA has a remote work policy where certain employees may enjoy a remote work schedule, based on position and business needs. See more details below related to this specific position. WHEDA is seeking a Program Specialist to join our Single-Family Servicing department in our Madison facility. SALARY: Hiring Range for this position is from \$43,344 - \$52,504 Annually. Offered Salary will be based on qualifications and internal pay equity. WHEDA provides a competitive salary and WHEDA employees participate in the State of Wisconsin benefit package which includes retirement, health insurance and deferred compensation programs. POSITION OVERVIEW: The Program Specialist position in Servicing is responsible for contact center customer service, payment processing, escrow administration, and loan satisfaction within compliance with WHEDA, investor and regulatory requirements. Competency in one or more of the following specialties: Servicing, Payment Processing and/or Escrow Administration ESSENTIAL DUTIES: Provide customer support for borrowers, lending partners, insurance agents, title companies, and/or housing authorities. Servicing: Monitor incoming emails to shared email box. Review and process paid in full documents, letters, satisfactions, and escrow refunds. Handling entry and payment of bills for corporate advances. Account maintenance: mailing address updates, name changes, property tax and ACH setup, returned/undeliverable mail. Payment Processing: Processing incoming payoff quote requests. Daily posting/reconciliation of coupons, lockbox import, recurring and one-time ACH export/prenote, wire posting, reviewing payment reports, batch balancing, housing... For full info follow application link. An Equal Opportunity Employer Operating under an Affirmative Action Plan ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B601720D005F4916