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United States Veteran Initiative Veteran Case Manager in Los Angeles, California

**[Case Manager III - Driver

[This position reports directly to the Program Coordinator or Clinical Director of U.S.VETS. Case Manager III is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients needs.

[FLSA Classification: Exempt

**[Responsibilities

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  • Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric
  • Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services
  • Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete
  • Collaborates with clients to complete Individual Action Plans (IAP)
  • Provides guidance to Case Manager I and II staff on client IAPs, client intervention strategies, progress notes, discharge planning, etc. during weekly program meeting and as needed
  • Conducts crisis intervention and supports Case Manager I and II staff with client issues

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``` - Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards

Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format

Reviews and documents updates for IAPs on a monthly basis

Completes timely discharge summaries

Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients

Assists in quality management activities, data collection, and preparing reports

Facilitates client life skills classes

Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)

Conducts random drug and alcohol screenings of clients

Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards

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