Job Information
UCLA Health Implant Supervisor - UCLA Operating Room in Los Angeles, California
Description
Under the general supervision of the Director, Perioperative Business Operations, the Procurement Supervisor I (Implant Supervisor) is expected to be self-directed using appropriate judgment. Guidance from standards and policies as well as Human Resources are available when needed.
The Procurement Supervisor I (Implant Supervisor) is responsible for managing the day-to-day implant procurement operations across UCLA Westwood and Santa Monica campuses. The Implant Supervisor will oversee a team of Implant Coordinators (Procurement Analyst IIIs) and will be accountable for the following:
Implant Procurement and Inventory Management: Supervise implant procurement operations across five facilities, ensuring adherence to departmental procedures and business practices. Responsibility areas include: securing inventory, replenishing owned and consigned implants, procuring special-order implants and/or loaner-trays or instruments, and validating accurate billing. Collaborate with vendors, surgeons, nursing, charge posting, facility unit leadership, and procurement and strategic sourcing teams to resolve day-to-day issues.
Tissue Management: Ensure UCLA Health's compliance with state, federal, and accredited body licensing rules and regulations for tissue procurement, storage, distribution and reporting. Serve as a management/regulatory resource for implant/tissue matters across five sites
Staff Management: Conduct staff selection, training, performance management, discipline, and evaluations. Supervise a team of implant coordinators and provide coverage for: call-outs, paid time off (PTO), Holiday, or leave of absence (LOA)
Policy Enforcement: Collaborate with implant coordinators, facility unit leadership, and procurement and strategic sourcing teams to enforce standards, protocols, policies, and regulations
Performance Improvement: Assess ongoing people, process, and technology issues within daily implant operations. Convene improvement teams to design and implement solutions and lead efforts to standardize processes across sites
Qualifications
Bachelor's degree in related area and / or 3+ years equivalent experience / training - Preferred
Ability to engage all level of staff and other departments in a collaborative problem solving and performance improvement manner
Excellent professional English for communication skills, written, oral and telephone
Prior experience in successfully managing multiple requests, assessing priorities and achieving solutions under deadlines
Working/reference knowledge of Department policies and procedures and professional standards of care
Reference knowledge of Joint Commission Implant (Human Tissue) and Implant Charging standards and state rules and regulations
Ability to comply with and tactfully enforce adherence to policies, procedures and standards
Ability to conduct efficient and effective goal-oriented meetings
Able to demonstrate self-motivation with the ability to work independently individually or as part of a team and under limited supervision
Manages the performance of individuals by providing coaching and support especially under stressful and emergent situations
Utilizes/creates standardized processes, tools, methodologies and presentation templates including project/counter measure timelines, progress reports, financial reports, resource and issues tracking
Strong ability to be a positive and proactive change agent within the department with excellent interpersonal skills
Ability to meet deadlines
Strong Organizational skills
Ability to work within the guidelines established by the organizational structure
Ability to communicate and obtain data using current information technology
Strong ability to multitask complex tasks
Ability to prioritize and follow-up on issues of concern
Strong ability to collaborate with senior leadership and other department directors/managers to define business process issues, analyze operational efficiencies, implement creative solutions and measure delivery of service
Knowledge of staff competencies and abilities
Ability to conduct a productive and constructive staff meeting
Skill in motivating staff and managing the change cycle
Skill in assessing and communicating staff development needs.
Skill in interviewing Implant Coordinator staff applicants
Ability to document staff performance and maintain confidential records
Knowledge and ability to implement the corrective action process
Demonstrated ability to conduct and interpret qualitative and quantitative analysis and problem-solving
Ability to critically analyze data and organize it in multiple informational forms
Strong PC skills - Proficient in Microsoft Excel, Word, PowerPoint, Visio and Outlook
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