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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

General Summary

The Manager works under the direction of the Director in the organization. The Manager is responsible for the overall planning, organizing, implementing and controlling functions of the department. The Manager monitors performance and quality and ensures appropriate development and interpretation of Health Center policies and procedures.

Principal Duties and Responsibilities

Demonstrates the philosophy, mission, and values of the Hospital during all interactions with patients, families, staff and others.

Minimum Knowledge and Skills, Etc.

Bachelor’s Degree in Nursing required. Management and analysis skills are necessary for the application of the management process (planning, organizing, directing, and implementing).

Working Conditions

Working conditions have limited exposure to noise, dust, extreme temperatures, etc., heavy lifting or direct exposure to illness.

Reporting Relationship

Reports to Director of Nursing.

Develops, secures approval of, and implements the short-term and long-range departmental goals and objectives that assist the Hospital in achieving the objectives outlined in the corporate strategic business plan.

Develops, recommends to Director, and administers the approved annual departmental operating budget.

Interviews, selects, ensures orientation and training of, and when necessary, disciplines and/or discharges departmental personnel.

Works to develop plans for new equipment, facilities, and services consistent with furthering the success of the organization’s strategic business plan.

Provides overall direction necessary to ensure that department services and programs are provided in accordance with standards established by BSMH and outside regulatory and licensing agencies.

Responsible for ensuring a safe working environment that is in compliance with all safety standards and disaster plans.

Responsible for departmental purchasing of routinely used supplies, as well as approved capital equipment.

Directs and participates in continuing education programs for departmental personnel.

Directs the preparation and maintenance of routine departmental records and reports, as well as special and periodic reports and/or analyses.

Communicates with Nursing staff and Management to gather and exchange information related to staffing problems and recommends changes in staffing patterns to ensure appropriate Nursing coverage.

Demonstrates current clinical knowledge and sound judgement utilizing the nursing process in providing patient care.

Investigates and documents complaints or incidents involving staff and recommends corrective action.

Informs appropriate Director and other senior leaders of all unusual occurrences.

Maintains knowledge and skill in labor management and working with a union contract.

Participates in Quality initiatives including Root Cause Analysis. Encourages staff understanding and participation in same.

Provides professional growth and development of Nursing staff by identifying needs, providing educational programs, encouraging formal education processes, and evaluating learning needs.

Works collaboratively with Physicians to ensure communication and assessment of departments, while assuring proper care of patient.

Serves as a liaison between disciplines throughout the hospital.

Utilizes patient satisfaction results to establish unit-based customer satisfaction improvement process. Utilizes staff satisfaction results to establish engagement and input process from staff.

Maintains BLS, ACLS, PALS.

Maintains knowledge of current trends and developments in the field by reading appropriate books, journals, and other literature and attending related conferences, seminars, etc.

Participates in the Health Center’s and Department’s quality assessment and improvement activities.

Complies with safety practice issues related to own responsibilities and those of co-workers as described in OSHA regulations.

Performs other duties as assigned.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com