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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The opportunity

Reporting to the Head of Business Line Communications, Manulife Investment Management (Manulife IM), the Manager, Head of Global Institutional Communications, will build, connect, and drive communications campaigns and initiatives that support Manulife IM’s mission to be the partner of choice for institutional investors globally.

This dynamic, newly created role will execute internally to connect colleagues across the global firm, and externally to promote and protect its reputation through media outreach and engagement.

This individual will be a critical contributor to Manulife IM’s communications team, which brings industry-specific expertise to their communications counsel, helping translate strategic business priorities into thoughtful communications activations. The Manulife IM Communications team is part of Manulife’s Global Communications & Events team.

Please note applicants must be legally authorized to work in the country in which this position is located (London, UK)

Responsibilities

• Drive comprehensive internal and external communications support for Manulife Investment Management’s Global Institutional business to effectively engage and inform employees and the press.

• Develop and implement integrated communications plans , bring them to life through encouraging programs and tactics, and consistently measure to ensure we’re hitting the mark.

• Build strategic partnerships with key segment and global business partners to capture and share relevant information that ensures colleagues are connected to our global mission, understand our strategy and the role they play in it, take pride in the products and services we offer, and are engaged in our award-winning culture.

• Collaborate with segment and global communications colleagues to ensure consistent messaging, positioning, and language.

• Oversee the development and maintenance of internal communication channels , such as intranet, executive messages & newsletters, and town hall meetings.

• Monitor and measure the effectiveness of communication initiatives and adjust strategies as needed to drive engagement and understanding.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Previous experience working with a global wealth and asset manager that serves a host of institutional market participants – such as asset owners, insurers, hedge funds, pension funds, and sovereign wealth funds – or experience working at an institutional investment firm.

• Capital markets and investing acumen.

• Significant experience across multiple communications disciplines (e.g. strategy communication, transformation messaging, engagement, people, culture and brand, and storytelling).

• Proven relationships in financial media across trade and top-tier outlets.

• Experience with thought leadership initiatives, large- and small-scale event management experience, and working with a shared services team considered an asset.

• Ability to balance multiple projects and priorities within reasonable timelines.

• A proven track record of strong execution.

• Strong attention to detail.

• Innovative, creative, proactive self-starter with a keen sense of urgency and initiative.

• Ability to work both independently and as part of a globally integrated and aligned team of communicators

Education Requirements

• Bachelor's degree in marketing, communications, English, journalism or related field.

• 5-7+ years of experience in internal and external communications.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .