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Business Unit and Sales Coordinator

Job ID

162141

Posted

05-Apr-2024

Role type

Full-time

Areas of Interest

Sales Support

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

Business Unit and Sales Coordinator

The main feature of this role will be to offer support to the a Business Unit. The role is to provide support to the Business Development Manager and Senior Management team, ensuring the effective provision of administration support to the business unit, maintaining concise records and detail of CBRE’s correspondence. The Business Unit Sales Coordinator will be required to assist the Business Development Manager and Bid Manager in the development, writing and production of bespoke and winning tenders. This role requires the ability to work under pressure and to demanding deadlines.

Main duties and responsibilities

Sales Support Co-Ordinator duties:

• Complete pre-qualification questionnaires as requested and keep the Business Development Manager fully updated on progress

• Conduct customer research and due-diligence on prospects as required, creating an information pack

• Identify, review, evaluate and understand the requirements of identified business opportunities and suggest successful strategies for response. This includes completing the New Bid Template

• Work closely with the Business Development Manager to manage tenders from initiation to submission. This may include phoning subcontractors to request quotes, helping labour load and build S1s

• Write bespoke and specific bid responses within allocated bids and provide support for other team members as appropriate

• To manage the contributions of others supporting the bid to ensure timely delivery of best quality responses

• Ensure final documents are of highest quality through editing and proof reading

• Manage communication between the customer and CBRE throughout the bid process (where required and necessary)

• Attendance at tender site visits, client meetings and preparation of presentations where necessary

• Proactively stay up to date with CBRE, industry knowledge and innovations, allowing this knowledge to filter in to bid responses

• Raise the company profile by organising (and where necessary, representing CBRE at) industry events, networking events and promoting an image of professionalism at all times.

• Liaise with other parts of the CBRE business to develop best practice

• Build relationships with operational managers and support functions

• Maintain and prepare information, CVs and case studies for the Business Unit Knowledge library

• Assisting with preparation of materials for marketing events, presentations and client meetings

• Work with the business development team to develop systems and procedures to improve the overall efficiency of Corporate division sales process

• Work proactively with the Bid Manager to maintain and update the corporate division Information Library.

Business Unit Co-Ordinator Duties:

Providing administrative support to the business unit management and contract support team to include:

• Day to day admin, including photocopying, typing and taking telephone messages

• Responsible for updating and maintaining the central contract filing for the business unit.

• Preparing and issuing predefined reports for both internal and external customers

• Maintenance of Business Unit Director diary

• When required, attending meetings to take notes or minutes and ensure follow up action undertaken

• Organising/ co-ordinating team and contract review meetings

• Dealing with frequent queries from site based CBRE staff and clients.

• Arranging training courses for business unit support staff and contract managers.

• Customer contact both internal and external

• Assisting contract support team (holiday cover)

• Completion of time sheets and holiday records for the central business unit team

• Developing systems and procedures to improve the overall efficiency of the office

• Undertake any other duties as requested by the Finance Manager and Business Unit director.

• Ensuring there is a sufficient supply of all office stationery, including but not limited to: toners and printer cartridges for the colour printer and photocopier

Nature of role

Primarily office based and internally facing although there may be some meetings with clients, where appropriate. Out of hours work may be required to meet tight deadlines as set by customers. All work and opportunities are to be treated as highly confidential.

Person Specification and Key Competencies

Education

• Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.

• Higher educational qualifications to A level/HNC/D would be beneficial.

Training

• Very proficient in the use of Word, Excel, Access and PowerPoint.

• Experience of using InDesign and Finance Support Systems.

Experience

• Experience of a similar role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

• AptitudesExcellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organisational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.

Character

• Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good moral within the office.

• Confidential approach and discrete. Must be able to influence others, and engender confidence in senior managers through both face-to-face, telephone and written communication.

• Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.

Success Criteria

• Completes work within required time frame and delivers against critical cut off dates.

• Timely and accurate preparation of correspondence, reports and other administrative documents.

Circumstances

• Must be flexible to work outside core office hours from time to time, and to travel on occasions to other work locations.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)