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Description

*This position is flexible to be based in the following locations: 1) Luxembourg, 2) Paris, 3) London, 4) Milan, 5) Madrid.

Amazon is the most customer-centric company on earth. Amazon Transportation Businesses have built world-class operations, which rely on an exceptional pool of carriers who work relentlessly to meet our customers’ expectations. The mission of the Transportation Risk & Compliance (TRC) team is to drive compliance and risk management mechanisms for Amazon’s transportation businesses serving as a second line assurance function, supporting Last, Middle, and First Mile, as well as external suppliers of these transportation services and products.

Amazon is seeking an experienced Audit & Compliance Manager to join the European TRC team. We are looking for individuals who can apply their knowledge of operations and internal controls to a diverse set of risk areas, including compliance, process, technology, legal, finance, and program management.

In this role, you will work closely with Amazon's Last Mile transportation businesses to plan, scope, and execute audits to verify carrier partners are meeting legal and contractual obligations relating to business practices, provider eligibility, and safety standards. You will be expected to apply risk and control concepts to new and existing business models, clearly and concisely communicate identified findings to carrier partners, and internally report audit results in a timely and effective manner. You will provide carriers with consultative support to identify opportunities for improvement, develop corrective action plans to address audit defects, and manage those remediation plans to closure.

You will also work collaboratively with the business, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions.

Key job responsibilities

• Work across Last Mile transportation teams to monitor regulatory and compliance risks.

• Execute frequent risk based inspections with the transport carriers

• Support process improvement, automation, and control implementation projects

• Collaborate with project teams in developing business requirements and business controls.

• Partner with legal, business teams, and technology teams to identify and assess regulatory, compliance, or other risks; provide risk subject matter expertise to influence product design.

• Drive the standardization and documentation of processes, risks, and controls and work with owners to assign accountability.

• Execute compliance related escalations and related deep dives

• Ability to monitor and drive projects through to completion on time.

• Ability to establish successful partnerships with internal and external teams to execute tactical initiatives.

• Demonstrable excellent communication skills (written and verbal).

• Demonstrable problem-solving skills using data to drive decisions.

A day in the life

Audit & Compliance Managers engage with Carrier Partners, plan, scope, execute, and report on the audit outcomes. The individual provides consultative support and guidance on corrective actions to Carrier Partners and verifies remediation.

Audit & Compliance Managers will also consult with business, legal, and tech teams to develop gap remediation strategies and the build-out of sustainable and systematic solutions. The individual will work effectively in a team environment and, as individual contributors, be able to work remotely and effectively review the work of other remote team members.

About the team

Transportation, Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 16 regions. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.

Basic Qualifications

• University degree

• Operational Audit, Compliance or Internal Controls experience

• Advanced excel functions and their functionalities to support data analysis and compliance reporting

Preferred Qualifications

• Past experience in interacting with Labor national agencies

• Proven Transportation or Supply Chain industry experience, preferably in a similar or equivalent role will be big advantage

• Understanding of data analysis skills and tools such as Tableau, SQL (intermediate to advanced)

• Other foreign language written and verbal skills are considered a plus

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).