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The Company

WTW is an award-winning advisory, broking, and solutions company that helps clients around the world turn risk into a path for growth. From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness of insurance and financial services history dating back to 1828. And today, our incredible team of +45,000 across 140 countries come together to continue building that history. Our purpose? To transform tomorrow. Our WTW Regional Delivery Hub based in the heart of Lisbon – encompasses a 175 strong global team of who deliver operational excellence through innovation and streamlined solutions every single day. Together, we broaden your horizon and sharpen your focus. Transform your toughest challenges into actionable opportunities.

The Role

We are looking for a Transition Manager that will partner with business operation leaders to manage and drive projects within the business across multiple geographies. The role will involve working in a cross-functional environment to effectively deliver projects and meet stringent timelines.Some of your tasks will be to:

KPI Management

• Handled large and multiple end to end transitions with different levels of complexities. Plans and schedule project deliverables, goals, milestones

• Has lead projects in the past

• Experience in due diligence for transition, process mapping, business case creation, cost benefit analysis, project planning and implementation

• Strong focus on deliverables – do whatever it takes to meet timelines and quality of deliverables

• Create and maintain the project deliverables including but not limited to project plan, risk plan, resource management plan, weekly project status reports, communications plan, meeting minutes, actions/issues/decisions register

• Report program status and escalate risks & issues along with mitigation ideas

• Ensure benefit delivery as per financial and non-financial targets in individual and managed projects through effective implementation and change management

Relationship management

• Works well with teams and promotes best practice sharing

• Successful partnering with business leaders to understand internal and external customer requirements

• Ability to closely partner with operations personnel (across geographies) on projects

• Ability to network with entire Willis organization and get things done by building bridges

People management/ development

• Inspires operational employees to create their own action plan and achieve results

• Aware of mind-set and behaviour challenges in an operational transformation

The Requirements

You are the person that we need if you have:

• Bachelor degree

• Project Management certifications preferred (Prince2 / PMP)

• Must be proficient in Advanced MS Office (Excel. Word, Power Point)

• Excellent written & verbal communication in English. Other European languages is a plus.

• Proactive approach and results focused

• Should be comfortable in dealing with ambiguity and reach best possible result

• Must be able to independently identify root causes, gather and analyze data to support hypotheses and develop actionable recommendation

• Must be willing and able to travel and work in multiple time zones

• 5+ years of experience in a project management or transition management role

• Proven track record of running large projects

• Experience in insurance / broking or financial services industry will be added advantage

What’s in it for you?

In WTW, you’ll find a professional yet friendly and easy-going environment in an office based in a fast-growing European capital. Come join a team of dynamic and motivating colleagues!

In addition to our attractive remuneration package, we offer:

Work-life balance. Mobile working or in the office? Flexible working hours? Sure, no problem. Hybrid working is more than just a buzzword for us.

Monetary benefit. An attractive, performance-related remuneration system.

Internationality. An international management consultancy and the security of a global corporation with renowned customers.

Development opportunities. A steep learning curve and sufficient freedom for individual career development: You will dive deep into a variety of topics, both on-the-job and in intensive specialist training.

Cooperation. Learning from each other and making decisions together, collegial, appreciative, and dynamic.

Customer contact. Quickly take responsibility.

Corporate events. Together we celebrate our successes and our community.

Willis Towers Watson is an equal opportunity employer