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Remington Computer Services IT Support Technician in Lincoln, Rhode Island

+-----------------------------------------------------------------------+ | +------------------------------------------------------------------+ | | | ::: {v:shape="Textx0020Boxx00204"} | | | | remingtoncs.com | | | | | | | | 1525 Old Louisquisset Pike Bldg. A Ste. 205, Lincoln, RI 02865 | | | | | | | | 401.723.9300 | | | | ::: | | | +------------------------------------------------------------------+ | +-----------------------------------------------------------------------+

**[IT Support Technician [Remington Computer Services is a RI owned and operated Managed Service Provider (MSP). We manage, repair, set up, configure, and protect IT environments for small to medium-sized businesses. Whether our client's businesses are accounting, dentistry, construction, elder care, home restoration, or anything else, we handle their IT needs. We are a proactive IT solution for business owners who understand how critical their IT infrastructure is to their business but do not have an internal IT department to manage it.

[We are looking for an individual with broad IT experience and a great desire to learn and grow with technology. [We do a lot of everything - server deployment and troubleshooting, automation, networking, storage, desktop engineering, and support. We are looking for the type of person who is motivated by constantly changing technological things that have been done previously. This individual should be high energy and interested in career growth through learning and taking on new challenges. [We are in Lincoln, RI, and service customers throughout RI, as well as nearby MA and CT.

[IT Support Technician Experience: (Preferred)]{noto="" sans",sans-serif"=""}]{noto="" sans",sans-serif"=""}]{noto="" sans",sans-serif"=""}]{noto="" sans",sans-serif"=""}]{noto="" sans",sans-serif"=""}]{noto="" sans",sans-serif"=""}**

Excellent communication and documentation skills

Experience working independently.

Experience troubleshooting and administering Microsoft Windows 10/11

Experience working with Microsoft O365.

Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)

Understanding of TCP/IP/VPN

Install, upgrade, support, and troubleshoot printers and computer hardware.

Perform general preventative maintenance tasks on computers, laptops, and printers.

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